cardfactory is the UK’s leading specialist retailer of cards, gifts and celebration essentials.
服務
4.2
/5
產品
4.3
/5
5
4
3
2
1
2,502
259
153
140
448
3,502
過去一年 則評價
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Naima Ahmed
Feefo 驗證
GBR
7 months ago
Abbey
cardfactory
7 months ago
Hello Naima Ahmed,
I am sorry to hear that you had this experience. I understand your disappointment, and I hope things improve for you. If there is anything we can do to help this please let us know
Kind regards,
Abbey
cardfactory
The 2 silver balloons were quite deflated upon arrival
Abbey
cardfactory
7 months ago
Hello,
I am sorry to hear about your experience. I understand your disappointment. I hope we can improve your experience in the future. A member of the team will be in touch regarding this.
Kind regards,
Abbey
cardfactory
產品評價
Abbey
cardfactory
7 months ago
Hello,
I am sorry to hear that some of the balloons were not as expected. I understand your disappointment. I hope that, overall, you were pleased with the product.
Kind regards,
Abbey
cardfactory
Very disappointing that I paid £9 for delivery, expecting it to be delivered to the recipients apartment. But instead it was left in the lobby area and they didn’t even know it had arrived. Please...
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Abbey
cardfactory
7 months ago
Hello Camellia,
I am very sorry to hear about the difficulties you encountered. I understand how frustrating this must have been, and I sincerely regret that the delivery did not meet your expectations. Unfortunately courier do sometimes leave parcels within lobby's of certain buildings. I completely understand how upsetting this must have been for you and the recipient and will be passing this feedback on.
Kind regards,
Abbey
cardfactory
產品評價
Abbey
cardfactory
7 months ago
Hello Camellia,
I am very sorry to hear about the issues you experienced with your delivery. I understand how frustrating this must have been, particularly with the delivery not going to plan. I regret that the delivery did not meet your expectations, and I can only imagine how disappointing this was.
Kind regards,
Abbey
cardfactory
Abbey
cardfactory
7 months ago
Hello Camellia,
I am very sorry to read about the difficulties you encountered with your delivery. I understand how frustrating this must have been, especially given the circumstances and the impact on the intended surprise. I sincerely regret that the delivery did not meet your expectations. Thank you for bringing this to our attention.
Kind regards,
Abbey
cardfactory
All cards were received in perfect order
Written exactly as requested
Delivery time was as stated
Really good value for money
Overall very pleased
Abbey
cardfactory
7 months ago
Hello Tracy Machin,
We are very pleased to hear that you are happy with the cards and the delivery.
Kind regards,
Abbey
cardfactory
產品評價
Abbey
cardfactory
7 months ago
Hello Tracy Machin,
Thank you for your lovely feedback! I am so pleased to hear you are happy with your card.
Kind regards,
Abbey
cardfactory
交易日期: 05/03/2026
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Feefo 驗證
7 months ago
Easy to do and considering how bad the postal service is the cards are delivered quickly and on time.
Abbey
cardfactory
7 months ago
Hello,
Thank you for taking the time to share your positive experience. We are pleased to hear that you found our service easy and efficient, especially regarding the timely delivery of your cards.
Kind regards,
Abbey
cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets