Easy to understand, fabulous selection of cards. Sent quickly with no effort needed from the buyer & left in the capable hands of Card Factory.
Robyn
cardfactory
6 months ago
Hello,
We're so glad you found our selection of cards easy to browse and that your order arrived quickly. It's wonderful to hear that you had a positive experience with us.
Kind regards,
Robyn
cardfactory
Easy to use, lovely choice, good price and quick delivery
Robyn
cardfactory
6 months ago
Hello,
We are so pleased to hear that you found our service easy to use, with a lovely choice, good price, and quick delivery. We really appreciate you taking the time to share your positive experience with us.
Kind regards,
Robyn
cardfactory
Very very poor service. Shop assistant advised us to order on line and not in the shop? Did this and balloons ordered for our wedding were not as described and expensive. £5 for royal mail delivery...
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Robyn
cardfactory
6 months ago
Hello Robert,
We are very sorry to hear about your disappointing experience. We understand your frustration and regret that we did not meet your expectations on this occasion. We appreciate you taking the time to share your feedback with us.
Kind regards,
Robyn
cardfactory
產品評價
Robyn
cardfactory
6 months ago
Hello Robert,
We are very sorry to hear that you were disappointed with your purchase and felt it was too expensive. We appreciate you taking the time to share your feedback with us.
Kind regards,
Robyn
cardfactory
Really disappointed.card took 7 days to arrive,I was going away on holiday and needed the card to take with me.I contacted customer service and spoke to a agent.I asked for a full refund or a voucher...
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Robyn
cardfactory
6 months ago
Hello,
We are very sorry to hear about your experience and the disappointment caused by the delay in receiving your card. We understand how frustrating this must have been, especially with your holiday plans. We regret that we were unable to provide the resolution you were hoping for and that you felt your concerns were not adequately addressed. We value your feedback and are sorry that we will not have the opportunity to serve you in the future.
Kind regards,
Robyn
cardfactory
交易日期: 16/03/2026
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可信賴顧客
Feefo 驗證
6 months ago
Some of the printing on front of card was very faint.
Robyn
cardfactory
6 months ago
Hello,
We are very sorry to hear that the printing on the card was faint. We appreciate you bringing this to our attention.
Kind regards,
Robyn
cardfactory
產品評價
Robyn
cardfactory
6 months ago
Hello,
Thank you for your feedback. We're glad to hear you were happy with your order overall, but we're sorry to learn that some of the printing on the front of the card was faint. We appreciate you bringing this to our attention.
Kind regards,
Robyn
cardfactory
The items wer lovely but, I paid for next day delivery and ended up waiting 4, which was very dissapointing as it is advertised for next day, so we missed the anniversary by 3 days
Robyn
cardfactory
6 months ago
Hello Deborah,
We're sorry to hear about the disappointment with your delivery timeframe, especially when you were looking forward to celebrating an anniversary. We understand how frustrating it must have been to experience such a delay when next day delivery was expected. A member of the team has now been in touch.
Kind regards,
Robyn
cardfactory
交易日期: 16/03/2026
0
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可信賴顧客
Feefo 驗證
6 months ago
I love the way these cards can be personalised, bought lots of
times and prices are good too , I am always recommending them to people
Abbey
cardfactory
6 months ago
Hello,
Thank you for your wonderful feedback! We're so pleased to hear that you love our personalised cards and that you're happy with the prices. It's fantastic to know you're a repeat customer and that you recommend us to others.
Kind regards,
Abbey
cardfactory
產品評價
Abbey
cardfactory
6 months ago
Hello,
We are so glad to hear that you had a positive experience! Thank you for choosing cardfactory.
Kind regards,
Abbey
cardfactory
I was very happy with the service. The cards were posted on time and received on time, too.
Abbey
cardfactory
6 months ago
Hello,
It's wonderful to hear that you were so pleased with our service and that your cards arrived promptly. We really appreciate you taking the time to share your positive experience.
Kind regards,
Abbey
cardfactory
產品評價
Abbey
cardfactory
6 months ago
Hello,
Thank you for your kind words! We're so pleased to hear that you found everything you were looking for. We appreciate your feedback and hope to see you again soon.
Kind regards,
Abbey
cardfactory
Hello,
We are very sorry to hear that your order did not arrive as expected. We understand how frustrating this must be, and we appreciate you bringing this to our attention. A member of the team will be in touch regarding this.
Kind regards,
Abbey
cardfactory
產品評價
Abbey
cardfactory
6 months ago
Hello,
We are sorry to hear that your delivery took longer than expected.
Kind regards,
Abbey
cardfactory
交易日期: 15/03/2026
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MH
Melanie Hillman
Feefo 驗證
6 months ago
Abbey
cardfactory
6 months ago
Hello Melanie Hillman,
Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that you are happy with our service.
Kind regards,
Abbey
cardfactory
產品評價
Abbey
cardfactory
6 months ago
Hello Melanie Hillman,
Thank you for your wonderful review! We're so pleased to hear you had a positive experience with us. We appreciate your custom.
Kind regards,
Abbey
cardfactory
Abbey
cardfactory
6 months ago
Hello Melanie Hillman,
Thank you for your fantastic review! We're so pleased to hear you're happy with your purchase.
Kind regards,
Abbey
cardfactory
Abbey
cardfactory
6 months ago
Hello Melanie Hillman,
We're so pleased to hear you had a positive experience! Thank you for taking the time to share your feedback.
Kind regards,
Abbey
cardfactory
Abbey
cardfactory
6 months ago
Hello Melanie Hillman,
Thank you for your wonderful review. We are so pleased you are happy with your purchase.
Kind regards,
Abbey
cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets