This was the first time that I have used Cardfactory and was very pleased as my
order arrived the following day (Very fast delivery), website was easy to use aswell, excellent service, thankyou.
Kara
cardfactory
6 months ago
Hello Sandra Hitchens,
We're so glad to hear that you had a positive first experience with Cardfactory! It's wonderful to know that you found our website easy to use and that your order arrived so quickly. We appreciate you taking the time to share your feedback.
Kind regards,
Kara
cardfactory
Very disappointing.. I've bought a few cards online/ via the app and 2 never arrived. As these were my best friend and my Dad, it was extremely upsetting as they simply thought that i forgot their...
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Kara
cardfactory
6 months ago
Hello Catherine Johnson,
We are very sorry to hear about your disappointing experience with our online services and app. It is certainly not the experience we want for our customers, and we understand how upsetting it must have been when your cards did not arrive as expected, leading to your friends and family thinking their special occasions were forgotten. We regret any frustration caused by the issues you encountered when trying to resolve this via the app. A member of the ream will be in touch.
Kind regards,
Kara
cardfactory
產品評價
Kara
cardfactory
6 months ago
Hello Catherine Johnson,
We are very sorry to hear that your order never arrived. We understand how disappointing this must be.
Kind regards,
Kara
cardfactory
My order was fulfilled very promptly although unfortunately it was partially damaged on receipt. However, an email to Customer Services was quickly responded to and a very satisfactory resolution...
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Kara
cardfactory
6 months ago
Hello,
We're so glad to hear that your order was fulfilled promptly and that we were able to offer a satisfactory resolution to the issue you experienced. We appreciate you taking the time to share your positive experience with our customer service team.
Kind regards,
Kara
cardfactory
The quality of the cards are excellent. I take advantage of the 3 cards for £5.00. It’s excellent value for money.
Kara
cardfactory
6 months ago
Hello Jacqueline Crook,
We are so pleased to hear that you are happy with the quality of our cards and that you feel our 3 cards for £5.00 offer provides excellent value for money. We appreciate you taking the time to share your positive experience with us.
Kind regards,
Kara
cardfactory
Unable to amend size of writing and Unable to use discount sent on next card.
Kara
cardfactory
6 months ago
Hello,
Thank you for your feedback. We're sorry to hear about the difficulties you experienced when trying to amend the size of the writing and when using your discount code. We appreciate you bringing this to our attention and hope for a smoother experience in the future. A member of the team will be in touch.
Kind regards,
Kara
cardfactory
產品評價
Kara
cardfactory
6 months ago
Hello,
We are sorry to hear that you had trouble using your discount. We appreciate you bringing this to our attention.
Kind regards,
Kara
cardfactory
交易日期: 29/03/2026
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Feefo 驗證
6 months ago
Haven’t received it yet
Kara
cardfactory
6 months ago
Hello,
We are sorry to hear that your order has not yet arrived. We understand this must be frustrating. A member of our team will be in touch.
Kind regards,
Kara
cardfactory
交易日期: 01/04/2026
0
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可信賴顧客
Feefo 驗證
6 months ago
I placed an order and it was delivered the next day super quick service
Kara
cardfactory
6 months ago
Hello,
We're delighted to hear how pleased you were with the speed of our service and that your order arrived so quickly.
Kind regards,
Kara
cardfactory
產品評價
Kara
cardfactory
6 months ago
Hello,
Thank you for your wonderful review! We're so pleased to hear you are happy with your personalised card. We appreciate your custom.
Kind regards,
Kara
cardfactory
All cards I’ve ever purchased from card factory are of high quality and I’ve always had family and friends commenting on how nice the cards are I send! I highly recommend card factory for their...
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Kara
cardfactory
6 months ago
Hello Kim Upton,
We are so pleased to hear that you are consistently happy with the quality and value of our cards, and that they are so well-received by your friends and family. Thank you for your wonderful recommendation.
Kind regards,
Kara
cardfactory
產品評價
Kara
cardfactory
6 months ago
Hello Kim Upton,
Thank you for your lovely review! We're so pleased you're happy with your personalised 16th birthday card. We hope the recipient has a wonderful birthday.
Kind regards,
Kara
cardfactory
Kara
cardfactory
6 months ago
Hello Kim Upton,
Thank you for taking the time to share your experience. We are delighted to hear you are happy with your Personalised Birthday Card - Winged Unicorn.
Kind regards,
Kara
cardfactory
Kara
cardfactory
6 months ago
Hello Kim Upton,
Thank you for your wonderful review! We're so glad to hear you were happy with your purchase.
Kind regards,
Kara
cardfactory
Great service. Easy to order, speedy delivery and brilliant purchase.
Kara
cardfactory
6 months ago
Hello Rosemary Edmunds,
Thank you for your wonderful feedback! We're delighted to hear that you found our service great, with easy ordering, speedy delivery, and a brilliant purchase. We appreciate you choosing us.
Kind regards,
Kara
cardfactory
產品評價
Kara
cardfactory
6 months ago
Hello Rosemary Edmunds,
It's wonderful to hear that your purchase was a super success for your son's 40th birthday! We're delighted that you found the ordering and personalisation process easy, and that the delivery was fast. We truly appreciate you sharing your positive experience and are so pleased it was a perfect transaction.
Kind regards,
Kara
cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets