My order was delivered before it was due I'm so pleased it arrived earlier than stated. Thank You 😊
Robyn
cardfactory
6 months ago
Hello,
We are delighted to hear that your order was delivered ahead of schedule and that you are pleased with the speed of delivery. Thank you for sharing your positive experience.
Kind regards,
Robyn
cardfactory
產品評價
Robyn
cardfactory
6 months ago
Hello,
We are so pleased to hear that you would highly recommend Card Factory to friends, colleagues, and family. Thank you for your wonderful feedback.
Kind regards,
Robyn
cardfactory
Card arrived bent folded and battered
Emailed customer services but no reply as yet
Robyn
cardfactory
6 months ago
Hello,
We are so sorry to hear that your card arrived in this condition and that you have not yet received a response from our customer service team. We understand how disappointing this must be. I member of the team will be in touch with you shortly.
Kind regards,
Robyn
cardfactory
Excellent thank you - delighted with my grandsons card - your website was so easy to use, plus the card arrived early which was great - thanks again, see you soon
Robyn
cardfactory
6 months ago
Hello,
We're so pleased to hear you had an excellent experience with us and that you were delighted with your grandson's card. It's wonderful to know our website was easy to use and that your order arrived early. Thank you for your kind words, we look forward to serving you again soon.
Kind regards,
Robyn
cardfactory
Very poor difficult to use website The old one was much better
Robyn
cardfactory
6 months ago
Hello Amanda,
We're sorry to hear about your experience with our website. We understand it can be frustrating when a service doesn't meet your expectations, and we appreciate you sharing your feedback. We are always looking for ways to improve.
Kind regards,
Robyn
cardfactory
產品評價
Robyn
cardfactory
6 months ago
Hello Amanda Payne,
We're sorry to hear that your experience wasn't as positive as it could have been. We appreciate you sharing your feedback with us and hope that we can offer a better experience in the future.
Kind regards,
Robyn
cardfactory
Part order only received . No updates given had to chase to be told had not been processed . Birthday decoration now too late to order elsewhere. Shocking customer service.
Lindsay
cardfactory
6 months ago
Hello,
We are very sorry to hear about the issues you've experienced with your recent order and the lack of communication. We understand how frustrating it must be to receive only part of your order and not have timely updates, especially when it impacts important occasions. We regret that this has caused such a negative experience.
Kind regards,
Lindsay
cardfactory
Hello Stephen
It's wonderful to hear that we met your expectations and delivered on our promises. We appreciate you taking the time to share your positive experience.
Kind regards,
Lindsay
cardfactory
產品評價
Lindsay
cardfactory
6 months ago
We're delighted to hear that your order arrived promptly and that you were kept well-informed throughout the delivery process. It's also great to know that your item was securely packaged. Thank you for sharing your positive experience.
The first time I ordered online with the card factory wasn't sure how it would turn out.
But I was a lovely gift turned out great and perfect gift and was liked by the person it was given too.
Lindsay
cardfactory
6 months ago
Hello,
Thank you for taking the time to share your experience. We are delighted to hear that you were pleased with your first online order and that the gift was well-received.
Kind regards,
Lindsay
cardfactory
產品評價
Lindsay
cardfactory
6 months ago
It's wonderful to hear that you were so pleased with your Personalised Wild Flowers Reed Diffuser and that it was well-received by everyone. We truly appreciate your positive feedback.
Amazing quality items, personalisation perfectly correct. Arrived quickly. Along with an excellent variety of memorial items & outstanding customer service. Highly recommend THANK YOU GOD BLESS...
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Lindsay
cardfactory
6 months ago
Hello Clare
Thank you for your wonderful review! We're so glad to hear you were happy with the quality of our items and that the personalisation was exactly as you wanted. It's also great to know that your order arrived quickly and that you found our selection of memorial items and customer service to be outstanding. We truly appreciate your recommendation.
Kind regards,
Lindsay
cardfactory
產品評價
Lindsay
cardfactory
6 months ago
We're so pleased to hear that you're delighted with your Personalised Any Message Large Wooden Keepsake Box and that our customer service team provided you with a star experience. It's wonderful to know that every letter was engraved perfectly and that you're happy with your purchase.
Rubbish! I created a personalised card to be sent for our Grandson's first Easter with a delivery date of the 3rd April and it is yet to arrive 2 weeks later!!
They are providing me with a full...
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Lindsay
cardfactory
6 months ago
Hello
We are very sorry to hear about your experience. We understand how disappointing it must be for your Grandson's card to not arrive in time for Easter, and we appreciate you bringing this to our attention.
Kind regards,
Lindsay
cardfactory
產品評價
Lindsay
cardfactory
6 months ago
Thank you for your comments
交易日期: 31/03/2026
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Susan Ann Wrathall
Feefo 驗證
GBR
6 months ago
Susan Ann Wrathall說了有關 cardfactory:
easy to use website. delivery always within the correct times. nice quality cards
Kara
cardfactory
6 months ago
Hello Susan Ann Wrathall,
Thank you for your positive feedback. We're delighted to hear that you found our website easy to use, that deliveries are always within the correct times, and that you are happy with the quality of our cards.
Kind regards,
Kara
cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets