Excellent. When we didnt receive all items I called the customer service and quickly spoke to a real person who resolved the issue immediately followed up by a confirmation email
Alise
cardfactory
6 months ago
Hello Anne,
We are so pleased to hear that you had such an excellent experience with our customer service team. It's wonderful to know that your issue was resolved quickly and efficiently. We appreciate you taking the time to share your positive feedback.
Kind regards,
Alise
cardfactory
產品評價
Alise
cardfactory
6 months ago
Hello Anne,
Thank you for your feedback. We're glad to hear that you're happy with how the balloons look once inflated.
Kind regards,
Alise
cardfactory
Alise
cardfactory
6 months ago
Hello Anne,
We are so pleased to hear that you found the balloon boxes to be good and easy to construct. Thank you for your kind feedback.
Kind regards,
Alise
cardfactory
Alise
cardfactory
6 months ago
Hello Anne,
We're so glad to hear you're happy with your Gold Confetti Balloons! We appreciate you taking the time to leave us a review.
Kind regards,
Alise
cardfactory
The card did not arrive on time and when I contact no one replied
Alise
cardfactory
6 months ago
Hello,
We are very sorry to hear that your card did not arrive on time and that you did not receive a response when you contacted us. We understand how frustrating this must be.
Kind regards,
Alise
cardfactory
I’ve used card factory previously & this was a return visit. Phoned them as I had made a mistake when ordering. The young lady on the phone was extremely friendly & helpful, she sorted out my mistake...
閱讀更多
Alise
cardfactory
6 months ago
Hello Shaun,
We are so pleased to hear you had such a positive experience on your return visit. It's wonderful to know our team member was able to assist you and that you were happy with the speed of delivery. Thank you for your kind words.
Kind regards,
Alise
cardfactory
產品評價
Alise
cardfactory
6 months ago
Hello Shaun,
Thank you for your lovely feedback! We're so pleased to hear you had a positive experience with us.
Kind regards,
Alise
cardfactory
Splendid. Good quality cards for such a reasonable price.
I was delighted to be able to personalise them. It makes them special. Hopefully, I will be back for more.
Alise
cardfactory
6 months ago
Hello Alice,
Thank you for your wonderful feedback! We're so pleased you found our cards to be of good quality and at a reasonable price. It's great to hear that you were delighted with the personalization options and that it made your cards feel special. We appreciate your kind words and hope to see you again soon.
Kind regards,
Alise
cardfactory
產品評價
Alise
cardfactory
6 months ago
Hello Alice,
Thank you for your kind words and for leaving such a positive review! We're delighted to hear that you are happy with your purchase.
Kind regards,
Alise
cardfactory
交易日期: 07/04/2026
0
分享
EM
Edith Marshall
Feefo 驗證
6 months ago
Edith Marshall說了有關 cardfactory:
Very good
Kara
cardfactory
6 months ago
Hello Edith Marshall,
Thank you for your lovely feedback! We're so pleased to hear you had a great experience with us.
Kind regards,
Kara
cardfactory
I was extremely disappointed with my helium balloons display as the main 50th one was deflated when it arrived so it spoilt my husbands surprise really - I had to re inflate using a straw but the...
閱讀更多
Kara
cardfactory
6 months ago
Hello,
We are very sorry to hear about your experience with the helium balloons. We understand how disappointing it must have been for your husband's surprise when the main balloon was deflated upon arrival. We appreciate you sharing your feedback with us. A member of our team will be in touch.
Kind regards,
Kara
cardfactory
產品評價
上載媒體
查看所有媒體 (2)
Kara
cardfactory
6 months ago
Hello,
We are so sorry to hear about your disappointment with the delivery of your recent order. It is certainly not the experience we want for our customers, and we regret that the balloon arrived in a deflated state, which clearly spoiled your surprise.
Kind regards,
Kara
cardfactory
Fantastic quality the price was very very good for the personal card and would tell all family and friends to look at card factory first im really over the moon thank you
Kara
cardfactory
6 months ago
Hello June Kirby,
We are so pleased to hear you are over the moon with the quality and value of your personal card. We really appreciate you taking the time to share your fantastic feedback and will be delighted to hear that you would recommend us to your family and friends.
Kind regards,
Kara
cardfactory
交易日期: 09/04/2026
0
分享
可信賴顧客
Feefo 驗證
6 months ago
Kara
cardfactory
6 months ago
Hello,
We're so pleased to hear you had a positive experience with us! Thank you for taking the time to share your feedback.
Kind regards,
Kara
cardfactory
Relatively quick delivery but didnt realise if it says blank card inside it means it doesn't even print the design shown on the website. I thought it was a given the first inside page will still have...
閱讀更多
Kara
cardfactory
6 months ago
Hello,
We're sorry to hear about your experience. We appreciate you sharing your feedback with us. A member of our team will be in touch.
Kind regards,
Kara
cardfactory
產品評價
Kara
cardfactory
6 months ago
Hello,
We're sorry to hear that the card didn't meet your expectations and that you experienced an issue with the printing inside. We understand how important it is for a card to be perfect for the occasion.
Kind regards,
Kara
cardfactory
Easy online purchase, quick straight forward and simple to make the purchase.
Sent to an additional address quick speedy service.
Kara
cardfactory
6 months ago
Hello,
Thank you for your feedback. We are delighted to hear that you found our online purchase process easy, quick, and straightforward. It's also wonderful to know that the speedy service for delivery to an additional address met your expectations.
Kind regards,
Kara
cardfactory
產品評價
Kara
cardfactory
6 months ago
Hello,
Thank you for your lovely review. We are so pleased you were happy with the size and quality of the gift bag.
Kind regards,
Kara
cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets