First rate service .very pleased with the items and fast delivery
交易日期: 24/10/2017
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TC
Trusted Customer
8 years ago
Trusted Customer說了有關 cardfactory:
Poor I was charged for two identical cards!!
Adam
cardfactory
8 years ago
Thank you for your feedback. I am sorry for the problems you have faced with this order. I can see on our system this order is showing for two cards. I apologise if this is not what you intended to order.
On this occasion we have refunded you the amount of one of the cards, and hope this will make the bad experience you had a bit better.
In the future we hope you will order with us again so we can provide you with a better experience and level of service.
No communication. I placed a order via PayPal after 1 week I did not recieve my goods so I phoned them up they told my the bank Had not released the payment ? I gave them my transaction I'd for from...
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Adam
cardfactory
8 years ago
Thank you for your feedback. I am really sorry for what has happened here, this is not our usual level of service. I apologise that there was a delay in the dispatch of this order, due to the inconvenience we have refunded your postage charge and a 20% refund on the order.
I hope you choose to order with us again so we can provide you with a much better experience and level of service.
Excellent prompt service received everything in good condition as I am wheelchair bound I find your stores a bit small to get round when it's busy so to be able to shop on line is excellent
The card was great but once they get your details (which you have to give them to order the card) you get marketed to death on a daily basis and it is very difficult to put a stop to it
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets