Thank you for the feedback. We are pleased that the service was great and you have been kept informed along the way.
產品評價
Sam
Cooks Professional
5 days ago
Thank you for your review I have requested customer services contact you to help with this matter. We are available at hello@cooksprofessional.co.uk for advise on the machine there are also how to use videos on the product help page for the machine.
Sam
Cooks Professional
5 days ago
Thank you for your feedback and customer services have contacted you by email to help resolve this issue you are having by giving some advise on how to use the machine.
I was extremely pleased with their service. The packing of my machine was very good as was the delivery. From start to finish ordering and payment was smooth and timely. All round excellent...
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Sam
Cooks Professional
5 days ago
Thank you for the wonderful review! So pleased everything went smoothly from start to finish. Enjoy your new ice machine!
產品評價
Sam
Cooks Professional
5 days ago
So pleased it was a smooth experience and that it looks great in your kitchen.
Terrible customer service, still awaiting a refund after 3 weeks!
Sam
Cooks Professional
5 days ago
Thank you for your feedback and we are truly sorry to hear your refund has been delayed, this is not the experience we want for our customers and we have contacted you via email today on this matter as the refund has been issued.
產品評價
Sam
Cooks Professional
5 days ago
Thank you for your feedback and we are sorry your machine had a faulty and was returned for a full refund.
At Cooks Professional, we believe cooking should be joyful and rewarding. Based in the UK, we create high-quality kitchenware that’s stylish, affordable, and made for everyday home chefs.
Whether you're mastering new recipes or preparing family favourites, our cookware and kitchen essentials are designed to make every meal feel special - without stretching your budget.
At Cooks Professional, we believe cooking should be joyful and rewarding. Based in the UK, we create high-quality kitchenware that’s stylish, affordable, and made for everyday home chefs.
Whether you're mastering new recipes or preparing family favourites, our cookware and kitchen essentials are designed to make every meal feel special - without stretching your budget.
