Dear Customer,
Thank you for leaving us a review and your feedback regarding your recent purchase. We are sorry to learn of any issues or delays incurred on receiving your order with us. For some of our products available to purchase on the website, these are sent directly from our suppliers warehouses for customers as noted on the product page. The delivery lead times for these items are advised at the checkout for customers when placing the order with us.
Should you wish to discuss further with us, customers are able to contact our customer service team through our 'contact us page' on the website. We aim to provide an excellent level of service for our customers.
Kind Regards
Charlotte