Online customer services (Mark) was excellent and the only reason I didn't give 1 star. But telephone experience was terrible. I was sent the wrong item for a birthday present so called and advisor...
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Marika Spezzati
Brummells of London
9 years ago
Thanks for your review and we are so sorry if the service advisor over the phone wasn’t helpful.
Customer satisfaction is of paramount importance to us. We’ll review your feedback internally to make sure that customer liaison over the phone is as good as the one that we provide via email.