Package arrived at my friends house in Virginia, USA so quick that I had to give her a heads up that it was coming already. I thought for sure it would take a long time coming overseas. Was...
Terrible. I ordered on Sept 12, 2017 and my products were promised in 10 days even though I'm in the U.S. Brummells was never in contact with me regarding my order unless I contacted them first....
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Brummells of London
Brummells of London
8 years ago
We are so sorry that this order was delayed for such an extended period. We let you down here. We should have informed you from the moment the order was found to have an OOS. As per our correspondence yesterday on Thursday 12th, a full refund has been processed to your purchasing card. We hope that you return and give us a chance to correct this experience in the future. If there is anything further that we can assist you with, please do let us know.
I live in the States. The product I wanted was cheaper from Brummells - even with shipping charges - than locally through Amazon. So, I ordered it from Brummells.
It may have taken a few weeks to get...
An excellent company to deal with. They responded quickly to my original order. Their chosen carrier did not deliver the order and when I contacted Brummells of London they sent a replacement...
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Brummells of London
Brummells of London
8 years ago
We greatly appreciate your feedback and kind words. We are so glad we could resolve the issue for you.
