Good afternoon, thank you for your review, we appreciate all feedback. I do apologise that you have not received the high level of service we aim to provide. If you wish to provide any further thoughts you can do so by contacting us on on 0345 641 9790 or at bmwwarrantysales@allianz-assistance.co.uk. Kind Regards, Nicole, Senior Coordinator.
Good afternoon Mr Bateson, thank you for your review, we appreciate all feedback. MOT failure cover has never been part of the extended warranty policy. With regards to pricing, we try to keep our prices as low as possible and are constantly reviewing them. Unfortunately it is occasionally necessary to increase prices for our warranty or Roadside Assistance products for inflation and other similar external pressures. The mileage of your vehicle is also taken into account when calculating the premium. If you have any further queries please don't hesitate to contact us on 0345 641 9790 or at bmwwarrantysales@allianz-assistance.co.uk. Kind Regards, Nicole, Senior Coordinator.
