Bluecrest Wellness 評論

Good afternoon, Thank you for taking the time to share your feedback. We're delighted to hear that you continue to place your trust in Bluecrest and that the monthly payment option has helped make regular health assessments more accessible for you. It's wonderful to know that you have found value in the service and intend to continue using it. We also appreciate your honest comments regarding the venue. We're sorry to hear that you have found the location difficult to access and that the surrounding area has not met your expectations. We understand that the venue plays an important part in the overall customer experience, and your feedback is valuable to us. We'll ensure your comments are shared with the relevant team for consideration when reviewing our venue network and future location planning. Thank you again for your continued support and for bringing your concerns to our attention. Warm regards, Thomas

Good afternoon, We're delighted to hear that you found the whole process easy and straightforward. It's wonderful to know that the Health Assessment Specialist was helpful, took the time to explain everything clearly, and helped make your assessment a positive experience. We're also pleased to hear that your results were returned promptly and that you found them easy to access and understand. Helping our customers feel informed, supported, and confident in their health is incredibly important to us, so we're delighted that this was reflected throughout your experience. Thank you for taking the time to share your feedback. Your kind comments are greatly appreciated and will be shared with the team. Warm regards, Thomas

Good afternoon, We're delighted to hear that you received great service and found our staff friendly throughout your experience. Providing a welcoming, professional, and supportive service is incredibly important to us, so it's wonderful to know that this was reflected in your assessment. Thank you for taking the time to share your feedback. Your kind comments are greatly appreciated and will be shared with the team. Warm regards, Thomas

Good Afternoon, Thank you for taking the time to leave a review and share your feedback. We're sorry to hear that the area surrounding the venue did not create the best first impression. We understand how important the overall environment can be when attending a health assessment, and we appreciate you bringing this to our attention. Your comments have been shared with the relevant team, and we have asked for this venue to be reviewed as part of our ongoing venue assessment process. Kind Regards, Rob

Good afternoon Allan, Thank you for taking the time to share your feedback. We're delighted to hear that everything else went well during your assessment. However, we're sorry to hear that you are still waiting for your printed report. Printed reports can take up to 21 days from the date of your assessment to arrive, as they need to be printed and sent by post. If it has been longer than 21 days, please don't hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI) and we will be happy to investigate this for you. Thank you again for your feedback, and please accept our apologies for any delay. Warm regards, Thomas

Good Afternoon Rashed, Thank you for your rating and for taking the time to leave a review. We're delighted to hear that you were pleased with your experience overall. We appreciate your feedback regarding payment options and have raised a query internally regarding the acceptance of Business American Express cards, as we do typically accept Personal American Express cards. Thank you again for your feedback, and we're pleased that everything else met your expectations. Kind Regards, Rob

Good Afternoon, Thank you for taking the time to leave a review and share your feedback. We're sorry for the inconvenience of needing to return for a second appointment and appreciate the frustration this caused. We're pleased that we were able to repeat the measurements, but we understand why this may have affected your confidence in the process. When measuring weight, we do make an allowance for clothing, typically around 1.5kg, to help provide a more accurate result. We also appreciate your comments regarding the waist measurement. We agree that different types of clothing can affect measurements, and your feedback has been shared with the relevant team for review. Thank you for bringing your concerns to our attention. Kind Regards, Rob