Bluecrest Wellness 評論

Good Afternoon, Thank you for taking the time to leave a review. We're sorry to hear that your experience did not meet your expectations. While we're pleased that the concerns you raised have now been resolved through your complaint, we regret that your experience on the day and in your subsequent interactions left you feeling disappointed. If there is anything further we can do to assist, please don't hesitate to contact our Customer Success Team. Kind Regards, Rob

Good Afternoon, Thank you for your rating and for taking the time to leave a review. We're delighted to hear that you had a good experience throughout the process. Providing a straightforward and positive health assessment experience is exactly what we aim to achieve. Kind Regards, Rob

Good afternoon John, Thank you for taking the time to share your feedback. We're sorry to hear that you are still waiting for your printed report. We understand that many customers value having a hard copy of their results to review and keep for future reference. Printed reports can take up to 21 days from the date of your assessment to arrive, as they need to be printed and sent by post. If it has been longer than 21 days, or if you have any concerns about the status of your report, please don't hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI) and we will be happy to look into this for you. Please accept our apologies for any inconvenience caused. Warm regards, Thomas

Good afternoon Salome, We're delighted to hear that you had such a positive experience with Bluecrest. It's wonderful to know that our team helped make your assessment a great one. Providing a professional, friendly, and informative service is incredibly important to us, so we're pleased that this was reflected in your experience. Thank you for taking the time to share your feedback and for your kind words. We'll be sure to pass your comments on to the team, who will be delighted to receive them. Warm regards, Thomas

Good afternoon, We're delighted to hear that you found the service excellent and that the assessment provided a helpful overview of your health. It's wonderful to know that the information gave you valuable insight into your wellbeing. We recognise that understanding your health is built from many different pieces of information, and we're pleased that your Bluecrest assessment has been a useful part of that wider picture. Thank you for taking the time to share your feedback. Your kind comments are greatly appreciated and will be shared with the team. Warm regards, Thomas

Good afternoon Stacey, We're delighted to hear that you had such a positive experience with James during your assessment. It's wonderful to know that James was pleasant, polite, and took the time to ensure you felt comfortable throughout your appointment. Clearly explaining each stage of the assessment and helping customers feel informed and reassured is incredibly important to us, so we're pleased that this was reflected in your experience. We're also delighted to hear your kind comments about our Customer Service Team. Providing friendly and helpful support at every stage of the customer journey is something we take great pride in. We'll be sure to pass your feedback on to James and the wider team, who I'm sure will be delighted to receive it. Thank you for taking the time to share your experience. Your kind comments are greatly appreciated. Warm regards, Thomas