Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

Blacks 評論 | https://www.feefo.com/reviews/blacks客戶服務評論評論 |Feefo |第 1 頁

RN

Roy Nallathamby

5 years ago

Roy Nallathamby說了有關 Blacks:

Cheap and efficient

交易日期： 21/06/2019

3

可信賴顧客

5 years ago

Good experience

Bought online and arrived on time. Packaged well.

產品評價

交易日期： 17/10/2019

3

可信賴顧客

5 years ago

They need to get the manufacturers of Brasher trousers to put the CORRECT SIZE on the item. I've returned the incorrectly sized item on the 5th May 2020 via Collect Plus using the Pre Paid label...

Mollie

Blacks

5 years ago

Hello, Thank you for your review. I am sorry to hear that you received the incorrect item, I understand this must have been highly disappointing. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now bee resolved for you. We really hope this experience has not put you off from shopping with us in the future as we value your custom highly. Many thanks. Mollie, Blacks Online Review Team

交易日期： 22/04/2020

3

SF

Simon Fletcher

6 years ago

Simon Fletcher說了有關 Blacks:

Not all items have arrived. Delivery service unable to deal with the issue apparently and I've been waiting nearly two weeks for Black's to come back to me

Jack

Blacks

6 years ago

Hello Simon, Thank you for taking the time to review us. I am sorry to hear that you are yet to receive all of your order. I have emailed you, if you could please look at this it would be appreciated. Kind Regards, Jack, Blacks Online Review Team.

SF

Simon Fletcher

5 years ago

6 weeks and my order has still not arrived. Please could someone help me? I actually want to buy more things but am obviously not which is costing you money and frustrating me Thanks for helping My mobile is 07785-392617 All best, Simon

產品評價

交易日期： 21/04/2020

3

DM

Dean May

5 years ago

Dean May說了有關 Blacks:

A reply would be nice

I still have not received the item, received a refund or received a reply from you about where this product is. I just want my money back so I can actually buy myself the watch that I want

Mollie

Blacks

5 years ago

Hello Dean,Thank you for your review.I am sorry to hear that you have not yet received your order.So I am able to look into this further for you, please email your order details to us on: customercare@blacks.co.uk quoting reference: #11481312 in the subject.Many thanks.Mollie,Blacks Online Review Team

產品評價

交易日期： 22/04/2020

9

AL

Alison

5 years ago

Alison說了有關 Blacks:

Great service, prompt delivery. Will certainly order from Blacks again

產品評價

交易日期： 24/03/2020

0

可信賴顧客

5 years ago

Great Service, ordered a few jackets, delivery was quick...picked the one I liked and returned...simples.

交易日期： 22/04/2020

0

BT

Brett Thompson

5 years ago

Brett Thompson說了有關 Blacks:

Good service and reasonable delivery. However the item has already broken and I’ll be looking to return it which is a pain!

產品評價

交易日期： 20/04/2020

1

MJ

Malcolm Jones

5 years ago

Malcolm Jones說了有關 Blacks:

Very poor service

I firstly did not receive my order- which I was told had got lost. I was then told it would be sent by Royal Mail and it still has not arrived. Emails are not answered ! I placed this order and was...

Mollie

Blacks

5 years ago

Hello Malcolm, Thank you for your review. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now been dealt with by our customer care team. Please be assured that we value your custom highly and would love to see you return. We hope to see you again soon. Many thanks. Mollie, Blacks Online Review Team

交易日期： 13/04/2020

3

GA

George Adams

5 years ago

George Adams說了有關 Blacks:

Satisfied

Great and very well informed throughout

產品評價

交易日期： 16/04/2020

0

Blacks 評論

Osprey Osp Aura 65 M Blue更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站I was excited to buy myself a nice backpack for travelling. However I must say wasn't as great as I thought for the price. CONS Rain cover which I used for flying to cover the bag didn't stay on...閱讀更多

Hi-Gear Hg Turin Recliner Gry更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站Great chair, good quality

Hi-Gear Tripod Bbq更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站has not arrived would love to review

Eurohike Eh 4p Picnic Table Silv更^多^有^關^本^產^品^的(10)^條^評^論瀏覽產品網站has not arrived would love to review

Garmin Gar Fenix 5 Sapphire更^多^有^關^本^產^品^的(40)^條^評^論瀏覽產品網站Couldn't tell you haven't actually had the luxury of receiving the item, I want a refund!

Camelbak Cb Crux 2l Reservoir Blue更^多^有^關^本^產^品^的(2)^條^評^論瀏覽產品網站Love this Camelbak. Used it several times, no leaks, works great with my Berghaus rucksack. So much easier than having to stop to pull out a water bottle

Grangers Grs M G20 Trek Mor更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站These are good insoles but not suitable for long distances. 5 miles - no problem. 14 miles - I ended up with horrific blisters around both heels that are still there over 2 weeks on.

Eurohike Eh Cairns 3 Dlx Nfall Mbl更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站I’ve only used it twice and one of the guy ropes has already snapped off so I’ll be looking to return it

Topeak Tp Wedge Aero Qr Med更^多^有^關^本^產^品^的(2)^條^評^論瀏覽產品網站Slightly bigger than expected but means can fit more than just spare tube making it very useful for longer rides

Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？