Hi George,
We really appreciate your positive feedback. Thank you for taking the time to share it with us.
Best regards
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可信賴顧客
Feefo 驗證
1 year ago
Very disappointing.
The cable is left as a massive trip hazard. There is an 82 year old lone male with dementia who lives there and this is not acceptable, it seems the old fish and router were left there too, how is an...
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Jessie
Brdy
1 year ago
Hi,
We are sorry to hear this! We have passed this over to our customer service team and they will be in touch shortly.
Warm regards
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可信賴顧客
Feefo 驗證
1 year ago
Excellent
Jessie
Brdy
1 year ago
Thank you for your kind review, we're glad that you're happy with the service.
Best regards
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AM
ALEXANDER MILNE
Feefo 驗證
Ballindalloch
1 year ago
ALEXANDER MILNE說了有關 Brdy:
Super fast upgrade experience
The booking of the appointment for the installation was prompt from the initial offer of the upgrade. The installation was hassle free and a great success.
Elise
Brdy
1 year ago
Hi Alexander,
We're glad to hear that the upgrade process was smooth and successful!
Thank you for taking the time to share your experience.
Best regards
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ΣΤΕΡΓΙΟΣ ΣΚΟΥΛΛΗΣ
Feefo 驗證
Rhodes Greece
1 year ago
ΣΤΕΡΓΙΟΣ ΣΚΟΥΛΛΗΣ說了有關 Brdy:
Fraud
The technician you recommended intercepted my password and the router was out of control, I asked him to activate with new password and new LNB And I was ignored I cancel the contract and return the...
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0
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HR
Haigh Richard
Feefo 驗證
Dufftown
1 year ago
Haigh Richard說了有關 Brdy:
A very good experience
I’ve needed to contact the technical team a few times recently and found it to be a great experience. The phone is answered promptly and the advisors have been very friendly, helpful and competent,...
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Elise
Brdy
1 year ago
Hello Richard,
Thank you for this lovely review. This explains exactly the customer experience we strive to provide and we're so pleased that you feel this way!
Best regards
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CA
Colin Asquith
Feefo 驗證
Huntly
1 year ago
Colin Asquith說了有關 Brdy:
Great service.
Very good service, good communication from them from the start.
I'd contacted other service providers prior to contacting body and they couldn't even be bothered to get back to me.
Excellent service...
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Elise
Brdy
1 year ago
Hi Colin,
Thank you so much for your kind words and glowing review! 😊 We're thrilled to hear that you've had a great experience with us so far and appreciated our communication and service.
If there's anything more we can assist you with, please don’t hesitate to reach out. We're always here to help!
Best regards
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可信賴顧客
Feefo 驗證
1 year ago
The installation was quite OK, but the instructions in the box and pdf received online were very confusing and contradicting each other. The activation process took very long time.
Elise
Brdy
1 year ago
Hi Piotr,
Thank you for taking the time to share your feedback with us. We're pleased to hear that the installation went OK, but we’re sorry to learn about the confusion caused by the instructions. Please know that we’ve noted your concerns and will work to address them.
If you have any further questions or need assistance, please don’t hesitate to reach out.
Best regards
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.
