I’ve not need to contact them or anything but the discount was great and the delivery was super fast, and free, so I’m very happy. I also love the product of what I’ve seen of it so far, coming back...
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April
Bababing!
1 year ago
Thank you for the great review! 😊🎉 So glad you loved the discount, fast delivery, and design! 👜✨ Can’t wait to hear more once you’ve used it! 💕
Thanks for the review! 😊⚡ Glad you loved the fast delivery! 🎶
產品評價
交易日期： 27/09/2024
0
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可信賴顧客
1 year ago
Terrible! Ordered this product in August and told it would be delivered in September. Heard nothing from the company until I chased the delivery to be told on 2 separate occasions that they didn’t...
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April
Bababing!
1 year ago
Thank you for taking the time to provide your feedback. We sincerely apologize for the lack of communication regarding your order. While it was stated on our website that the product you purchased was on backorder, we understand that this should have been better communicated to you directly.
At Bababing we take pride in delivering excellent customer service, and on this occasion, we fell short of those standards. We deeply regret the inconvenience caused by the delay. As discussed, a full refund has been processed as per your request, and we once again apologize for the extended waiting period, which was unfortunately beyond our control.
Should you have any further concerns or questions, please do not hesitate to reach out.
Hello, Thank you for your review below,
We are extremely concerned to hear about the incident you experienced with our product. Your report of the screws coming loose and the potential danger to your child is taken very seriously by our team.
At Bababing, we prioritize the safety and well-being of our customers, particularly when it involves products for babies and small children. All our products undergo rigorous testing to ensure they meet the necessary safety standards.
We kindly request that you contact us directly at **info@bababing.com** or by phone at **01535 606871**. We have not received prior communication regarding this matter, and we wish to address your concerns promptly and effectively.
Thank you for bringing this serious issue to our attention. We look forward to your response and are committed to resolving this matter swiftly.
Sincerely,
Bababing Customer Service Team
交易日期： 27/04/2024
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可信賴顧客
1 year ago
Arrived earlier than expected
產品評價
April
Bababing!
1 year ago
Thanks so much! 😊 We're glad you're impressed, and we hope your granddaughter loves it! 💖
Contacted the company to get a repair done for my pushchair. I was then told by a staff member I would likely have to pay for the repair that it was delivered to me with and when it was finally fixed...
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April
Bababing!
1 year ago
Hello, I'm sorry to hear your review below. As a company we pride ourselves on our customer service and speed of repair. After receiving your travel system, the repair team noticed that you tried to repair this yourself using unsatisfactory methods which resulted in making the original issue worse, and hence invalidated your product warranty. In normal circumstances a repair and parts charge would have been incurred, however we decided not to carry out this, and repair your travel system free of charge. Our customer service team kindly requested for you to leave a review, based on the speed and free of charge repair of which you duly obliged. I am sorry that the service you received was unsatisfactory and we will endeavor to improve this.
產品評價
April
Bababing!
1 year ago
Thank you for your review! 😊 We’re glad to hear you enjoy the pram and find it comfortable for your baby. 👶 We’re sorry about the initial issue with the wheel but are pleased to know it was resolved quickly. 🚀
The Brown mani changing bag is really good quality and amazing when you are on the go.
It fits neatly and compact into your changing bag and also folds out to a really good size, is also wipeable.
I...
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April
Bababing!
2 years ago
Thank you so much for your feedback! 😊 We're thrilled to hear that you love the Brown Mani changing bag! 👜✨ Your recommendation means the world to us! 💖
