As mentioned earlier, please update your process to give customers more information at the online checkout re when product is likely to arrive. I haven’t found DPD the best delivery service lately....
placed the order 13.30 on thursday. 6 mins later a dpd email saying they were excpecting a parcel from baavet.
friday evening 20.38 as i type not only has my item not been sent,when told next day...
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Lesley Payne
Baavet
12 days ago
We are sorry to hear that your experience didn't match your overall expectations. Our Courier normally collects before 13.30 therefore your order was dispatched on the Friday.
I can confirm that you received your order on Sunday afternoon.
We're disappointed that we didn't live up to your standards. We're always looking for ways to improve, and we'll take your feedback to heart.
Many Thanks
The Baavet Team
Great company to deal with. It’s very easy to use the website and delivery is good.
Lesley Payne
Baavet
8 days ago
Thank you, we appreciate your feedback and are delighted to know your happy with our product and service.
The Baavet Team
產品評價
0
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可信賴顧客
2 days ago
交易日期: 03/06/2025
Highly recommended. Exceptionally good quality. I would definitely buy from you again.
產品評價
Lesley Payne
Baavet
3 days ago
Thank you for your review, we are pleased to hear that you are happy with the quality of the pillow and spare cover. We are also delighted to know your happy with the service and communication.
Many thanks.
The Baavet team.
Lesley Payne
Baavet
3 days ago
We are thrilled to hear that you are satisfied with the quality of our duvets. The Bargain Box helps us to reduce our waste and gives you a great deal.Thank you for your recommendation it means the world to know we are getting it right for our customers.
Many thanks.
The Baavet team.
Thank you for taking time to leave us this 5* review, we really appreciate it.
Many thanks.
The Baavet team.
可信賴顧客
3 days ago
Thanks again
產品評價
Lesley Payne
Baavet
3 days ago
We are thrilled to hear that you loved our duvets. Thank you so much for ordering with us again, we really value our returning customers. The Bargain Box helps us to reduce our waste and gives you a great deal.
Many thanks.
The Baavet team.
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可信賴顧客
3 days ago
交易日期: 30/01/2024
Good packaging etc .Also nice presentation on line Video about produce.I like the packaging bag if it was given as a present.Ones the weather cools down I will use is.
Lesley Payne
Baavet
3 days ago
Thank you, we appreciate your feedback and are delighted to know your happy with the packaging and service.
Many thanks.
The Baavet team.
so easy and very quick delivery this is prob my forth purchase with Baavet have bought for the family, would'nt have any other make.
Lesley Payne
Baavet
3 days ago
Thank you for your 5* review, we love it here at Baavet when a customer like yourself returns time after time. We appreciate your feedback and are delighted to know your happy with the product and service.
Many thanks.
The Baavet team.
Ordering online was very easy. Plenty of information about all products & little videos showing the processes it goes into making the excellent duvets, pillows etc. Delivery was quick.
Lesley Payne
Baavet
3 days ago
Thank you, we appreciate your feedback and are delighted to know that you had a seamless and stress-free experience with us.
Many thanks.
The Baavet team.
產品評價
Lesley Payne
Baavet
3 days ago
Thank you, we're so pleased to hear about your positive experience with Baavet, it's great to know we're getting it right. We are so proud to be a British company using British wool and making our Baavets here in Wales. Thank you for your support.
Many thanks.
The Baavet team.