Niccolo walked me through step by step,always with the answer to any and all of my questions. Professional and kind. As a senior with pre-existing conditions I am very happy with both customer...
閱讀更多
Chris
AXA Global Healthcare
11 months ago
Thank you for the kind feedback, we'll be sure to pass it on.
Chris
RM
Roseann McKeegan
11 months ago
❤️
0
分享
可信賴顧客
Feefo 驗證
11 months ago
Happy I found AXA
Full on good service over the phone and very kind to respond on email about questions.
You will always be put through the AXA assistance that help you with your coverage, that way you have a...
閱讀更多
Chris
AXA Global Healthcare
11 months ago
Thank you for taking the time to give us your kind feedback, the team really appreciates.
Chris
0
分享
可信賴顧客
Feefo 驗證
11 months ago
Very Good
My sales agent was terrific. He worked hard and was very responsive and communicative. This was paramount for us. It took a little longer for AXA to send us the confirmation and we are still...
閱讀更多
Chris
AXA Global Healthcare
11 months ago
We really appreciate your feedback. We're always looking to improve the service we offer, so please rest assured that your constructive feedback here will be listened to.
0
分享
可信賴顧客
Feefo 驗證
11 months ago
stuning
outstanding
0
分享
可信賴顧客
Feefo 驗證
11 months ago
Patient and supportive sales agent even after referral to colleague
As I was in a stressful situation where I needed a proof of insurance in time for my appointment to renew my residence permit, I expressed my urgency to Leon Davidson, who clearly understood where I...
閱讀更多
Chris
AXA Global Healthcare
11 months ago
Thank you for taking the time to leave a review with us, and I'm glad he was able to help you!
I've passed your kind feedback onto Leon.
Thanks
Chris
Customer Insight Manager
0
分享
可信賴顧客
Feefo 驗證
11 months ago
disappointed with the service
I am quite disappointed with the service. I was supposed to receive a call back from your customer service on September 30, but to this day no one has contacted me. I had to call myself today, only...
閱讀更多
Chris
AXA Global Healthcare
11 months ago
Thank you for taking the time to leave us your feedback. I have spoken to our customer service and sales teams regarding this situation, and they have opened a case to look into it. A member of our complaints team will be in contact with you to discuss the service you have received and see if there's anything we can do to help.
Thank you
Chris
0
分享
RN
Rochelle Nyquist
Feefo 驗證
FRA
11 months ago
Rochelle Nyquist說了有關 AXA Global Healthcare:
Still in progress
The representative was polite.
The process was complicated.
It is not completed yet.
I sent an email to the rep asking if I should get my local axa person to help me finish the process and pay.
I...
閱讀更多
Chris
AXA Global Healthcare
11 months ago
Hi Rochelle
I'm sorry our customer service hasn't up to our usual standard. I have passed this on to our sales manager and asked them to follow up with you as soon as possible.
Thank you
Chris
0
分享
可信賴顧客
Feefo 驗證
11 months ago
Detailed and Thorough Representatives. Thank you
Guilliaume talked me through the entire process in an detailed and knowledgeable way. Really good service and answered all my questions.
0
分享
NG
Noble Goto
Feefo 驗證
ZWE
1 year ago
Noble Goto說了有關 AXA Global Healthcare:
I got the best service from AXA, i would recommend it to a friend.
The service was great, the person serving me Niccolo, showed agency replying emails, calling and gave the best advice as well.
0
分享
AG
Anesu Tanaka Tachiona-Gw
Feefo 驗證
1 year ago
Anesu Tanaka Tachiona-Gw說了有關 AXA Global Healthcare:
It was good, i was a bit skeptical but the person was reassuring
AXA Global Healthcare is part of the AXA Group, a global insurance company with 105 million customers all over the world. AXA has been providing International Private Medical Insurance for over 55 years.
AXA Global Healthcare is part of the AXA Group, a global insurance company with 105 million customers all over the world. AXA has been providing International Private Medical Insurance for over 55 years.
