AXA Global Healthcare is very good concerning the service and because of their international standards.
Emma
AXA Global Healthcare
1 year ago
Thank you for taking the time to review our service, and for choosing AXA - Global Healthcare for your international health plan.
Kind regards,
Emma
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可信賴顧客
Feefo 驗證
1 year ago
despite some challenges with the call centre at times; the end result and the compensations are paid swiftly
Emma
AXA Global Healthcare
1 year ago
We're sorry to read about your challenges, but happy to know that your outcome was satisfactory. I will pass your feedback onto our call centre. We wish you good health for the future.
Kind regards,
Emma
0
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可信賴顧客
Feefo 驗證
1 year ago
Attentive Service and follow up
Very attentive service, listening to my needs and attentive follow up
Emma
AXA Global Healthcare
1 year ago
Thank for your review. We're very happy to read about your experience, and look forward to helping you in the future.
Kind regards,
Emma
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RC
Roderick Christie
Feefo 驗證
1 year ago
Roderick Christie說了有關 AXA Global Healthcare:
Good - could be better…
Hmmm, very helpful but problems with the system meant there were some delays in getting things up and running
Emma
AXA Global Healthcare
1 year ago
Thank you for taking the time to leave us a review. We're really sorry that we had a system outage when you bought your plan from us which meant we took longer than usual to set everything up. We're delighted you chose AXA - Global Healthcare and hope you're satisfied with your international health plan.
Kind regards,
Emma
RC
Roderick Christie
1 year ago
Now very impressed!!
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可信賴顧客
Feefo 驗證
1 year ago
Excellent help and swift communications
Emma
AXA Global Healthcare
1 year ago
Thank you for your 5 star review. We're delighted to hear about your positive experience. If there's anything we can help you with, please call us on +44(0)1892 503 856 or send us a message via your online account. Our advisers are available 24/7.
Kind regards,
Emma
0
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可信賴顧客
Feefo 驗證
1 year ago
Probably decent healthcare but mired in ridiculous tech process
Terrible, long-winded on-boarding through over-complicated and needless process. Super infuriating.
Emma
AXA Global Healthcare
1 year ago
Thank you for taking the time to leave us a review. I'm sorry we made your on-boarding experience more complicated than we should have. I have shared your feedback with our teams so that we can make improvements.
Kind regards,
Emma
0
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可信賴顧客
Feefo 驗證
1 year ago
Exactly the product I need
Satiisfy by the service. I contacted AXA in French. Just could be quicker and have more information about the step of my contract
Emma
AXA Global Healthcare
1 year ago
Thank you for your feedback. I'm sorry you weren't happy with the time it took us to send your documents. I understand you have everything you need now though. Please don't hesitate to call our personal advisory team on +44(0)1892 503 856 or send a message via your online account, if you need any assistance.
Kind regards,
Emma
0
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可信賴顧客
Feefo 驗證
1 year ago
Good Service
Very Good
Emma
AXA Global Healthcare
1 year ago
Thank you for your review and welcome to AXA. Please don't hesitate to contact us if you need any assistance. We're here 24/7 on +44(0)1892 503 856 or via your online account.
AXA Global Healthcare is part of the AXA Group, a global insurance company with 105 million customers all over the world. AXA has been providing International Private Medical Insurance for over 55 years.
AXA Global Healthcare is part of the AXA Group, a global insurance company with 105 million customers all over the world. AXA has been providing International Private Medical Insurance for over 55 years.
