Service was average in its delivery although the people were very polite.
Time consuming, wrong information put into system - I told that house was built in 1890 and it was put in as 1990 without my knowledge - this could have been serious in the event of a claim. I was...
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Trusted Customer
Feefo 驗證
Birr
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Great service, and good value.
Very helpful and friendly service. Better value, My Axa online is very useful. Overall, a pleasure to start a new policy with.
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可信賴顧客
Feefo 驗證
9 years ago
Clearer renewal notices and sending of docs failed.
3 Things that need improvement:
1) The renewal notice did not include details in using the web to pay.
2) The renewal notice did not include the fact that it was landlord insurance which would be...
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Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Afternoon Joe,
Thank you for taking the time to leave feedback for us.
I have forwarded on your comments to our Marketing Manager and have reissued your documentation by post and email.
kind regards,
Erika
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Trusted Customer
Feefo 驗證
Dublin
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Customer service.
Very easy to deal with your representative. Competitive rates, no negatives about other company cover and rates e.g. "they don't give the same cover as we do".
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Trusted Customer
Feefo 驗證
Mallow
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Customer support is excellent
Great service
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可信賴顧客
Feefo 驗證
9 years ago
Excellent service
I was called back, and offered a proper quote
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可信賴顧客
Feefo 驗證
9 years ago
You need to work on your > 15 year old cars process
Dealing with Axa itself was fine, however, I'd like to note, that AIB/Axa was not so much of a pleasant experience. I was told "the system was down" when clearly it wasn't (for every car < 15 years)....
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Trusted Customer
Feefo 驗證
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
cheap insurance,quick and simple online or by phone
