2 cars insured with you and couldnt get any decent reduction in price. For ...
2 cars insured with you and couldnt get any decent reduction in price. For my Volkswagon polo I was offered a slightly less price than the quote but the documents had original price. same for my...
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Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Morning Martin,
Thank you for your comment
Unfortunately, there has been an increase in premiums due to a number of reasons, including rising claims costs and high court awards.
At AXA we try our best to minimise premium increases, while still offering a great product to suit our customers needs.
We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.
Kind Regards,
Erika
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Trusted Customer
Feefo 驗證
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Did not take it as the lady I went to pay on the long mile road was very ru...
Did not take it as the lady I went to pay on the long mile road was very rude, so I stayed with my own
Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Afternoon Pamela,
Thank you for taking the time to leave feedback.
I am disappointed to hear that the service you received was not up to standard.
I have passed your comment on to the relevant manager.
Kind Regards,
Erika
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可信賴顧客
Feefo 驗證
9 years ago
No call back
I was told I would be called back the following day after I phoned with query. Still waiting to be called back 3 days later.
Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Afternoon,
Thank you for taking the time to leave feedback.
Unfortunately we have tried to contact you on a number of occasions but we have been unable to get through to you or leave a message.
Feel free to contact us at 1890247365 at a time that is convenient to you.
Kind Regards,
Erika
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Trusted Customer
Feefo 驗證
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Very little help to try reduce my exorbitant hike in price. I was told last...
Very little help to try reduce my exorbitant hike in price. I was told last year my fiesta was too old, so I bought a younger car.... I was then told the capacity was too high. From €600 last year to...
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Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Morning Sarah,
Thank you for your comment
Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards. The majority of customers across all companies are seeing price increases as a result.
At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.
We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.
Kind Regards,
Erika
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Trusted Customer
Feefo 驗證
Gorey co Wexford
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Excellent service by AXA Ireland
Always understanding and helpful
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可信賴顧客
Feefo 驗證
9 years ago
Friendly, helpful and competitive price
Staff were friendly and helpful, very patient as I hadn't all the information necessary but they phoned back at an agreed time for me to give them the details. Price was reasonably competitive too.
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Trusted Customer
Feefo 驗證
Crumlin
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Excellent service by AXA Ireland
Very good to deal with.
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可信賴顧客
Feefo 驗證
9 years ago
Ridiculous service switched from one section to another .
No customer service.
Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Afternoon Victor,
Thank you for taking the time to leave feedback.
I am disappointed to hear that your customer service experience was not up to standard.
I have forwarded your comment to the relevant department.
