AXA Insurance - Ireland 評論

Thank you for your feedback,

We value all feedback received as it helps us improve our service.  The phone system operates across our branch network and where your chosen branch line is engaged, the call moves to another branch in the network to make sure your query is answered as soon as possible.  There are policy documents available on line on our website www.axa.ie under the policy documents section at the bottom of the home page.

Regards

Paul

Hi Enda,

I am sorry I missed you on the phone.  We appreciate the time you have taken to leave your feedback.　Across the Irish Insurance Industry, premiums have risen due to a number of factors. A sustained increase in the number of personal injury claims, higher court awards, and the collapse of Setanta Insurance, have all contributed to this.  At AXA we are dedicated to keeping our expenses down, using cost effective vehicle repairers and fighting fraud. However, personal injury claims are very high, and despite our on-going efforts to minimise cost, all premiums have gone up this year.　

We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us. I am sorry that we did not respond to your query in a suitable time.　

Kind Regards

Paul

Good Afternoon John,

Thank you very much for your lovely feedback.  We will make it is passed on to the staff members involved.

Thank you for insuring with Axa Insurance,

Kind Regards

Michaela