For one the cost. Way too dear, im a loyal 17 yr long customer with no claims. And secondly you can never get through to Clonmel!
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Trusted Customer
Feefo 驗證
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Same as above
I have been with AXA since I was 18 years of age I am now 61, the attitude of the customer care was terrible, when I queried my quotation, I was advised this is the amount you pay as car insurance...
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Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Afternoon Susan,
Thank you for taking the time to leave feedback.
I will forward your comment relating to our staff member to the relevant department for follow up.
I do apologise that you were not offered a call back the following day from a branch manager.
We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.
Kind Regards,
Erika
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Trusted Customer
Feefo 驗證
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Excellent service by AXA Ireland
Very good people who who work there
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可信賴顧客
Feefo 驗證
9 years ago
Robbery
Expensive, robbery,
Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good morning,
Thank you for your comment
Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards. The majority of customers across all companies are seeing price increases as a result.
At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.
We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.
Kind Regards,
Erika
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Trusted Customer
Feefo 驗證
Dublin
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
can be delays waiting for connection
efficient service when I got through on telephone
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Trusted Customer
Feefo 驗證
Dublin
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Cheapest quote
Best rate around. Great customer service. Friendly service
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Trusted Customer
Feefo 驗證
Cork
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Good service would appreciate more pro activity
Good service overall however I would appreciate more pro activity. An email well in advance as a reminder from AXA would be nice, along with a call perhaps a month before renewal date.
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可信賴顧客
Feefo 驗證
9 years ago
Would recommend for client friendly service.
Really helpful and friendly. Fantastic service.
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Trusted Customer
Feefo 驗證
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Telephone servie better
Excellent service on the phone but I found the online lacking something
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Trusted Customer
Feefo 驗證
Mullingar
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Good job, improvements needed
Great phone service, offers, but I still haven't received my policy documents. Good job I can print off from myaxa!
Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Morning Bridget,
Thank you for taking the time to leave feedback.
I apologise that you have not yet received your documentation and I have re posted these today.
I am delighted to hear that the service you received on the phone was great and have passed your feedback onto the relevant department.