disappoonted by lack of incentives to entice renewing
disappointed that after my 20th renewal with AXA after dialing my local branch number i directed to some stranger up the country...there was no recognition for my 20 years of loyalty, which seems to...
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可信賴顧客
Feefo 驗證
9 years ago
brilliant price for my car insurance best price around
Very helpful staff and very quick to reply or respond to a query.
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TC
Trusted Customer
Feefo 驗證
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Excellent service by AXA Ireland
very friendly good quote and now we have both car and house with you
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Trusted Customer
Feefo 驗證
Dublin
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Great service with good follow up. No pressure.
I spoke to a representative and was called back as promised.
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TC
Trusted Customer
Feefo 驗證
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Inconsistency.
I have been a customer of AXA for some time through a broker who always looked after me. he sold on the car insurance side of the business to another broker. Last year I paid €550. This year my new...
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Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Afternoon Peter,
Thank you for taking the time to leave feedback.
AXA Insurance direct and AXA broker operate as separate entities so rates and acceptance criteria can vary. AXA also underwrite a banks insurance and once again this operates as a separate entity so rates may differ.
As these are different entities they do not share customer information so for this reason we would need to ask you for your information in order to get a quote.
I would like to take this opportunity to apologise that you found this process confusing and hope that the above information has made the process clearer.
We are delighted that you chose to insurer your car with AXA and we look forward to providing you with great customer service for years to come.
Kind Regards,
Erika
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TC
Trusted Customer
Feefo 驗證
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Very bad follow up
Very bad follow up after our claim wouldn't talk to my wife about the claim even though she was the one that had the accident .rang her phone about the claim and wouldn't speak to her or ask her for...
