Both on the phone and in person the axa team were very good. Easy to deal with and nice to know there's a local office to call into.
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Trusted Customer
Feefo 驗證
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Good service by AXA Ireland
It was fine
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可信賴顧客
Feefo 驗證
9 years ago
A complaint has been lodged
No receipt, lack of clarity regarding how documents were to be received. No contact until I made contact after no documents received whenpolicy was meant to come into effect
Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Morning,
Thank you for taking the time to speak with us this morning.
I am delighted that we could get the above issues resolved.
Kind Regards,
Erika
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TC
Trusted Customer
Feefo 驗證
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Quick and easy. No hustle and clear. Way cheaper insurance then every where...
Quick and easy. No hustle and clear. Way cheaper insurance then every where else. All sorted on the phone or in the branch while buying the insurance.
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可信賴顧客
Feefo 驗證
9 years ago
Excellent service by AXA Ireland
It was cheaper than anywhere else I telephoned
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可信賴顧客
Feefo 驗證
9 years ago
Bad service by AXA Ireland
All good except hated the fact you did not post me my disc
Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Morning,
Thank you for taking the time to leave feedback.
I would like to take this opportunity to apologise for not sending out your certificate and disc. This was a genuine oversight on our part.
I have issued your certificate and disc in the post today.
You can also print your insurance certificate and disc by logging onto www.axa.ie and setting up a MYAXA account.
We are delighted that you chose to insurer your car with AXA and we look forward to providing you with great customer service for years to come.
Kind Regards,
Erika
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可信賴顧客
Feefo 驗證
9 years ago
Bad service by AXA Ireland
Vert expensive.
Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Morning,
Thank you for taking the time to leave your feedback.
Premiums have risen across the insurance industry due to a number of factors, such as rising claims costs and higher than average court awards.
AXA try to minimise the cost of customers premiums by using a number of expense saving measures, such as employing cost effective car repairers, and fighting fraud.
We are delighted that you chose to insurer your car with AXA and we look forward to providing you with great customer service for years to come.
Kind Regards,
Erika
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可信賴顧客
Feefo 驗證
9 years ago
Average service by AXA Ireland
OK value for money
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可信賴顧客
Feefo 驗證
9 years ago
Kunden-Registrieren nicht möglich!
Meine beanspruchte Dienstleistung basiert primär auf einer Anmeldung und Handhabung per Internet. Leider ist eine Registrierung trotz mehrfachem Versuch und telefonischer Kontaktnahme immer noch...
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Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Morning,
Thank you for taking the time to leave feedback.
I am looking into your comment to see if I can get you access to MYAXA. As soon as I get an answer on this I will revert.
Kind Regards,
Erika
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TC
Trusted Customer
Feefo 驗證
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Excellent service by AXA Ireland
Excellent price and excellent service all round well pleased