Very effective service. Purchased car insurance online. Any queries I had were dealt with promptly. Would highly recommend not to mention my quote was substantially lower than competitors.
0
分享
TC
Trusted Customer
Feefo 驗證
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Poor, disorganised, needs significant improvement
Many difficulties with the claims process, given false information and although it was eventually rectified, it took my phone calls to do so. Miscommunication within the organisation led to phone...
閱讀更多
Faye Gorman
AXA Insurance - Ireland
9 years ago
Hi Sarah,
Thank you for taking the time to complete our survey.
I know that you spoke with one of our claims team leads and you have accepted our apologies.
Thank you for doing business with AXA.
With kind regards, Faye
0
分享
TC
Trusted Customer
Feefo 驗證
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
thanks for helping
It's very helpful costumer service
0
分享
TC
Trusted Customer
Feefo 驗證
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Excellent service by AXA Ireland
being honest your quote was much more reasonable than the rest
0
分享
TC
Trusted Customer
Feefo 驗證
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Handy service let down by poor user experience.
It's handy being able to renew policies online, but it's frustrating having to manually find and enter all of your policy details and the payment amount on the renewal page when Axa obviously already...
閱讀更多
Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Morning Calvin,
Thank you for taking the time to leave feedback.
I have sent your comments and suggestions onto our internet department.
We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.
Kind Regards,
Erika
TC
Trusted Customer
9 years ago
Great -- thanks for responding so quickly.
0
分享
TC
Trusted Customer
Feefo 驗證
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Very good service in geneal both on phone and in the Midletib office.
It has surpassed my expectation. Staff are great and price is reasonable
0
分享
可信賴顧客
Feefo 驗證
9 years ago
Average service by AXA Ireland
policy document wasn't available straight way
Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Morning,
Thank you for taking the time to leave feedback.
If you sign up for a MYAXA account on the AXA website www.axa.ie you will be able to access all of your policy documentation online.
We are delighted that you chose to insurer with AXA and we look forward to providing you with great customer service for years to come.
