Impossible to get through. Can never get speaking with local branch when yo...
Impossible to get through. Can never get speaking with local branch when you phone direct. Hate that mandatory message you have to listen to. If you phone a few times, you have to listen to that...
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Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Afternoon,
Thank you for taking the time to leave feedback.
We are heavily regulated by the Central Bank of Ireland and it is a requirement that we give you some regulatory information at the beginning of each call. I understand that this can frustrating if you ring a few times however it is for the protection of the customers.
In relation to calling your local branch sometimes our branches can be very busy and to stop our customer having to wait for longer periods than necessary after you have been holding for a certain amount of time your call will be passed to the next available agent. All of our agents have access to the same systems so should all be able to help you with your queries.
You also have the option to email your local branch directly at axa.mullingar@axa.ie
We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.
Kind Regards,
Erika
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TC
Trusted Customer
Feefo 驗證
Galway
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
The service was excellent. I dealt with Laura who was both friendly, helpfu...
The service was excellent. I dealt with Laura who was both friendly, helpful, informative and efficient. She was the reason I chose to go with AXA . Thank You
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TC
Trusted Customer
Feefo 驗證
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Excellent service by AXA Ireland
Very reasonable price .excellent cover feature .staff very friendly
0
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TC
Trusted Customer
Feefo 驗證
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Excellent service by AXA Ireland
Very good no ********* got what I wanted
0
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TC
Trusted Customer
Feefo 驗證
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Average service by AXA Ireland
Good service
0
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可信賴顧客
Feefo 驗證
9 years ago
We looked for a quote on line, 5 mins later we got a phone call from AXA, s...
We looked for a quote on line, 5 mins later we got a phone call from AXA, spoke to a really nice man, he gave us a reduction..glad we went on line now..very happy with our Quote