I have been with AXA for many years ,
I have never had a problem.
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可信賴顧客
Feefo 驗證
29 days ago
New customer
Efficient and effective
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可信賴顧客
Feefo 驗證
29 days ago
Went ok, cant really add any more
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BL
Brian Lagan
Feefo 驗證
GBR
29 days ago
Brian Lagan說了有關 AXA Insurance - Northern Ireland:
Car insurance
Service was 100% car insurance was cheaper .Will be using again again
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TM
Thomas Martin
Feefo 驗證
GBR
29 days ago
Thomas Martin說了有關 AXA Insurance - Northern Ireland:
N I house insurance
We extremely pleased with Axa. As we already have car insurance with them we got 10% off home insurance. Really recommend
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可信賴顧客
Feefo 驗證
29 days ago
Take a policy out at your own peril - stress warning.
Horrific experience so far, took out a policy and realised I’d ticked a wrong box - called their customer service immediately to cancel, was sent on a wild goose chase to email an admin team to...
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Sinead
AXA Insurance - Northern Ireland
29 days ago
Good Afternoon
Thank you for sharing your detailed feedback. We sincerely apologise for the frustration and inconvenience you've experienced throughout this process. Your experience does not reflect the standard of service we aim to provide. We understand how important it is for our customers to feel supported and valued, and we regret that we fell short in your case.
I have accessed your policy and submitted a request to link your polices, this will allow you to access your active polices via MYAXA. Please allow up to 5 working days for this to transmit. I can also see that the refund has been requested and issued and if its not already will be in your account within the coming days.
Thank you for your honest feedback. We truly value your input as it helps us improve and look forward to servicing you better in the future.
Best regards,
Sinead
Feefo Coordinator
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可信賴顧客
Feefo 驗證
29 days ago
Price of insurance is increasing significantly each year This will most likely be the last year as insurance is available elsewhere at a much lower price
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可信賴顧客
Feefo 驗證
29 days ago
Excellent
Catherine McLaughlin was very helpful, friendly and understanding, she made everything very simple and nothing was too much work for her.
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可信賴顧客
Feefo 驗證
29 days ago
Streamlined service
Easy to contact & engage with
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可信賴顧客
Feefo 驗證
29 days ago
Excellent service and advice
Excellent service from the chap in the office. Very informative and went through all the details to ensure everything was correct. He highlighted some changes that I had not noticed.
