Hey Alexander,
We're so glad you loved your jewellery you received! Thanks for shopping with us, we hope to see you again soon!
- A&M x
交易日期: 14/10/2020
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Feefo 驗證
5 years ago
I'm still waiting on my order to be processed almost a month later?? I was told it would be shipped late October because one of my 5 items was on pre-order but its now November and no update. Would...
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Astrid & Miyu
Astrid and Miyu
5 years ago
Hey,
Thank you for taking the time to leave a review,
I am really sorry about the wait on this item, we ran into some slight delivery delays from our supplier due to COVID-19 which has pushed the date back a little,
I can see the preorder item has now arrived and our team will be working super fast to get all orders sent out.
We really do appreciate your patience.
A&M x
Excellent customer service. I had a problem with one of the earrings I purchased and they sort it out really quickly and efficient, definitely worth it.
Bailee Munson
Astrid and Miyu
5 years ago
Hey,
We're so glad you loved the service you received and we could resolve your issue for you! Thanks for shopping with us, we hope to see you again soon!
- A&M x
Excellent products could give more options on chain lengths as the one I got is a little long and the earrings are so cute but hard to put in
Bailee Munson
Astrid and Miyu
5 years ago
Hey,
Thanks for taking the time to leave a review
I am sorry to hear you are not happy with the necklace you received, please contact our customer care team customercare@astridandmiyu.com and they may be able to help :)
- A&M x