The service was 10/10. Susan, the Group Guru called us all individually before the tour to introduce herself and get to know us a bit personally. She met us all at the airport and facilitated the...
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Approach Tours
Approach Tours
28 days ago
Hi Connie! We're a little late getting back to you here, but thank you for such a beautiful review (and all of these incredible photos!). Learning about South Africa 'through Rich's heart, not just his eyes' is such a lovely way to put it, and we're so glad Susan brought your group together before you'd even left Toronto. We'll make sure they both see your kind words. Thank you for sharing this life experience with us — we hope to see you on another adventure soon!
The Approach Tours team
Laurie was awesome. She did it all whether it was making sure we were all accounted for, looking after our luggage, handling out water, or taking pictures for us. Then there was her problem solving...
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Approach Tours
Approach Tours
28 days ago
We're a little late getting back to you here, but thank you so much for this glowing review (and these gorgeous photos!). From Lisbon to Porto and the Douro Valley to the Algarve, it sounds like Enchanting Portugal was truly the trip of a lifetime. We're so glad Laurie and José made such a great team, and that Laurie had that air conditioning sorted in no time. We'll be sure to share your kind words with them both. We'd love to have you back — maybe Portugal round two?
The Approach Tours team
As I wrote before, since I paid a single supplement, $ 2,000.00 ,I felt I should have been given the same special rooms as the couples were given .e.g. Dubrovnik - a room with a balcony or a suite in...
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Approach Tours
Approach Tours
28 days ago
We're a little late getting back to you here, but thank you for sharing your thoughts on Treasures of Croatia & the Balkans. We're so glad Cynthia and Amal filled your trip with knowledge, care and plenty of laughter, and that you were well looked after at mealtimes. We also hear your frustration about room categories as a solo traveller paying a single supplement — that's fair feedback, and we've passed it along to our team. We hope to welcome you on another adventure soon!
The Approach Tours team
My only complaint was when I had made all the payments, but emailed questions, the company was slow to answer.
Absolutely no complaints during the trip.
Approach Tours
Approach Tours
28 days ago
Hi Jane! We're a little late getting back to you here, but thank you for sharing your review and congratulations on checking off another bucket-list item! We're so glad José and Laurie were fabulous, and that the pre-trip walking tip paid off. Thank you as well for your honest feedback about slow replies to your emails before departure; we're sorry about that, and we've passed it along to our Sales & Traveller Champions. We hope to see you on another adventure soon!
The Approach Tours team
The service was amazing, we didn't have to worry about anything. Everything is truly included, you only have to cover your drinks and souvenirs. It is absolutely a stress free way of traveling.
Approach Tours
Approach Tours
28 days ago
Hi Luc and Lynne! We're a little late getting back to you here, but thank you for this wonderful review. We love that the temples and tombs managed to outshine even the pyramids, and that Scott and Hamada made your second Approach trip so stress-free. The new friends you made along the way are the best souvenir of all. We'll be sure to pass your kind words along to them both. We can't wait to help you plan your next adventure!
The Approach Tours team
The only criticism I have about the service is that the Japanese tour company needs to familiarize and educate their tour guides with the itinerary.
Approach Tours
Approach Tours
28 days ago
Hi Kathy! We're a little late getting back to you here, but thank you for your thoughtful review of Timeless Japan. We're so glad you were happy with the tour and your Group Guru. We completely understand your disappointment about the monastery stay (we loved it too!), and your suggestions about local guide preparation and an extra night in Kyoto are really helpful — we've shared them with our team. We hope to welcome you on another adventure soon!
The Approach Tours team
Approach was very communicative at the beginning.
Not that impressed with our Group Guru, his personality just did not hit the mark on this trip but overall he was a nice guy. When we asked...
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Approach Tours
Approach Tours
20 days ago
Thank you for sharing your experience on our Ancient Egypt & the Nile tour, and for recommending us! We're delighted the trip felt seamless from your door onward, and we'll be sure to pass your kind words on to Ashgan.
Thank you also for your honest feedback about how updates reached you during the flight cancellations. Lufthansa's cancellations came with little warning, and our team rebooked the group, arranged a lounge pass for your connection and sent e-tickets through your Group Guru. We hear you that a direct message from us matters in moments like that, and we're improving how information reaches travellers during disruptions.
We hope to welcome you on another adventure soon!
The Approach Tours team
I felt that Approach Tours did an excellent job in arranging everything and made sure we were taken care of. I would have liked a few less temples so that we could have had a bit more variety. I...
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Approach Tours
Approach Tours
28 days ago
Hi Jennifer! We're a little late getting back to you here, but thank you for your review of Timeless Japan. We're so glad the bullet trains, temples and shrines gave you such a great sense of Japan's history, and that Diana made sure all of your needs were taken care of. Thank you as well for your thoughts on the balance of temples and the Tokyo shopping stop — that's helpful feedback, and we've passed it along to our team. We hope to see you on another adventure soon!
The Approach Tours team
Incredible service from Approach
Info pre trip was great
Answered phone calls with questions
Trip guru was phenomenal.taking pictures buying coffees and keeping us informed and together as a group...
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Approach Tours
Approach Tours
28 days ago
We're a little late getting back to you here, but thank you for this wonderful review! From medinas and sunrise camel rides to a night in the desert and a hammam in Marrakech, it sounds like you truly saw the real Morocco. We're so glad Tara and Abdul made such a great team, and that the Essaouira hotel issue was sorted so quickly. Those out-of-the-way family restaurants are one of our favourite parts too. We hope to see you on another adventure soon!
The Approach Tours team
Would have liked more information about the flight arrangements ahead of time. I would have preferred to arrange upgraded seats but hesitated because to make my own arrangements because of the...
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Approach Tours
Approach Tours
28 days ago
We're a little late getting back to you here, but thank you for such a thoughtful review of Colours of Morocco. We're so glad the desert and that sunrise balloon ride near Marrakesh were highlights, and that your guides made sure your dietary needs were always met. Thank you as well for your feedback on sharing flight details earlier (so seat upgrades are easier to plan) and on the pace; we've passed both along to our team. We hope to welcome you on another adventure soon!
The Approach Tours team
Approach Tours is Canada’s only truly all-inclusive international tour company, and offers travellers unique group tour experiences to discover the world. Experience honest, thoughtfully crafted travel moments.
Welcome to a new approach.
Approach Tours is Canada’s only truly all-inclusive international tour company, and offers travellers unique group tour experiences to discover the world. Experience honest, thoughtfully crafted travel moments.
Welcome to a new approach.