Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

Appeal Shading評論

MD

Mrs Davis

Feefo 驗證

4 years ago

Mrs Davis說了有關 Appeal Shading:

Excellent throughout

Stephanie

Appeal Shading

4 years ago

Thank you for your kind feedback. We will make sure your comments are passed onto the rest of our colleagues. Best wishes, The Appeal Home Shading Team

產品評價

交易日期： 01/07/2021

0

可信賴顧客

Feefo 驗證

4 years ago

window blinds ok, avoid the roof blinds like the plague

The window blinds are ok, but the roof blinds are almost impossible to use. The aluminium pole & stupid, irritating tab to pull are NOT fit for purpose. I spent 30 minutes up a step ladder just...

Richard

Appeal Shading

4 years ago

We were concerned to read your feedback. As discussed we are arranging for an installer to visit you to address the problems you are experiencing. Best regards, The Appeal Home Shading Team

產品評價

交易日期： 26/07/2021

0

MB

Mrs Burrow

Feefo 驗證

Tonbridge

4 years ago

Mrs Burrow說了有關 Appeal Shading:

more attention required to fitment

The blinds are very good but the fitter did not check to see that they fitted the brackets. One keeps popping out and I am waiting for this to be fixed.

Stephanie

Appeal Shading

4 years ago

Thank you for your feedback, I am so pleased you are happy with the quality of your blinds and share your disappointment regarding the issue with the clips. I can confirm that the installer has provided us with a full report and we will be in touch very shortly to offer a date to return and resolve the issue. Kind regardsTina RawlingsCustomer Service Manager

MB

Mrs Burrow

4 years ago

I await a further visit to resolve my problems before making any further comments.

Richard

Appeal Shading

4 years ago

UPDATE 15/10/21 - we have sent a date for the installer to visit.

產品評價

交易日期： 05/07/2021

0

可信賴顧客

Feefo 驗證

4 years ago

Would definitely buy from them again. Responded well to any questions. Very efficient. Project manager and accounts dept very helpful .

Stephanie

Appeal Shading

4 years ago

Thank you for your kind feedback. We are very glad to hear you are happy with the product and service received. We will make sure your comments are passed onto the rest of our colleagues. Best wishes, The Appeal Home Shading Team

產品評價

交易日期： 03/06/2021

0

可信賴顧客

Feefo 驗證

4 years ago

Good service

The service was good but the process from order to installation took longer than I expected.

Stephanie

Appeal Shading

4 years ago

Thank you for taking the time to send us your feedback. We are glad to hear you are happy with the service received. We will be sure to pass your kind comments onto the rest of the team. Best wishes, The Appeal Home Shading Team

產品評價

交易日期： 17/06/2021

0

MG

Mrs Gray

Feefo 驗證

4 years ago

Mrs Gray說了有關 Appeal Shading:

Excellent Service

Very professional, helpful and efficient service from start to finish. Sunil, Leon and Jessica were all a fantastic help throughout the process and did a brilliant job.

Stephanie

Appeal Shading

4 years ago

Thank you for your kind feedback. We are very glad to hear you are happy with the product and service received. We will make sure your comments are passed onto the colleagues involved with your order. Best wishes, The Appeal Home Shading Team

產品評價

交易日期： 30/05/2021

0

DB

Dr Balakrishnan

Feefo 驗證

4 years ago

Dr Balakrishnan說了有關 Appeal Shading:

Very poor customer service and poor communication from the team

Better communication and prompt reply to email

Stephanie

Appeal Shading

4 years ago

Thank you for your feedback. I am sorry that you found our communication to be lacking.I am aware that there were various exchanges of emails between yourself and your Project Coordinator throughout the progress of your order. However I do apologise that we were unable to respond as quickly as either of us would have wished. I trust that now the awning has been installed you will be able to enjoy the benefits for many years to come.Kind regardsTina RawlingsCustomer Service Manager

產品評價

Stephanie

Appeal Shading

4 years ago

Thank you for your feedback. I am sorry that you found our communication to be lacking.I am aware that there were various exchanges of emails between yourself and your Project Coordinator throughout the progress of your order. However I do apologise that we were unable to respond as quickly as either of us would have wished. I trust that now the awning has been installed you will be able to enjoy the benefits for many years to come.Kind regardsTina RawlingsCustomer Service Manager

交易日期： 01/05/2021

0

可信賴顧客

Feefo 驗證

4 years ago

Very professional from start to finish, hats off to the fitter he was 5*

Very professional, the fitter was outstanding & very tidy. Would highly recommend.

Stephanie

Appeal Shading

4 years ago

Thank you for taking the time to send us your feedback. We are glad to hear you are happy with the service received. We will be sure to pass your kind comments onto the rest of the team. Best wishes, The Appeal Home Shading Team

產品評價

交易日期： 21/06/2021

0

MB

Mr Baldwin

Feefo 驗證

Stevenage

4 years ago

Mr Baldwin說了有關 Appeal Shading:

The surveyors and the installation was impeccable however the customer services have a lot to be desired. They didn’t return messages left on voice mail and not always responded to emails. The...

Stephanie

Appeal Shading

4 years ago

Thank you for your feedback. I am sorry that our communication was not as efficient as we would have liked and for the frustration this caused you. However, I am delighted that you are happy with the awning and can enjoy the benefits for many years to come. Kind regardsTina RawlingsCustomer Service Manager

產品評價

交易日期： 12/05/2021

0

MC

Mr Cole

Feefo 驗證

4 years ago

Mr Cole說了有關 Appeal Shading:

Excellent price and excellent service

Stephanie

Appeal Shading

4 years ago

Thank you for taking the time to send us your kind feedback. We are glad to hear you are happy with the product and service. We will be sure to pass your kind comments onto the rest of the team. Best wishes, The Appeal Home Shading Team

產品評價

交易日期： 09/08/2021

0

Appeal Shading 評論

Conservatory & Roof Blinds from Appeal Home Shading關於此產品的更多評論瀏覽產品網站Working to given time schedule was important to us and it worked really well.

Conservatory & Roof Blinds from Appeal Home Shading關於此產品的更多評論瀏覽產品網站Roof blinds are pretty unusable

Conservatory & Roof Blinds from Appeal Home Shading關於此產品的更多評論瀏覽產品網站I was disappointed with the fitment.

a Haus Awning or Pergola from Appeal Home Shading關於此產品的更多評論瀏覽產品網站Exactly what we were expecting.

Window Blinds from Appeal Home Shading關於此產品的更多評論瀏覽產品網站The blinds appear well made and have worked well so far

a Haus Awning or Pergola from Appeal Home Shading關於此產品的更多評論瀏覽產品網站Excellent quality and services

a Haus Awning or Pergola from Appeal Home Shading關於此產品的更多評論瀏覽產品網站As above very poor communication

Window Blinds from Appeal Home Shading關於此產品的更多評論瀏覽產品網站Exactly the look what we wanted

a Haus Awning or Pergola from Appeal Home Shading關於此產品的更多評論瀏覽產品網站Excellent product that looks good to

Window Blinds from Appeal Home Shading關於此產品的更多評論瀏覽產品網站Excellent price and excellent service

Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？