Great The service from you was first class, it is just a pity that your ex rep Roger couldn't have told me what to do on the 'phone rather than me having to call him numerous times on his mobile for...
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產品評價
交易日期: 22/08/2012
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可信賴顧客
Feefo 驗證
13 years ago
Installation was completed very efficiently & professionally with very little mess.
The shutters took a little longer than expected to arrive and be fitted and also there is a minimum order requirement that prevents me ordering 2 more smaller ones I would now like.
Appalling service - lots of mistakes along the way (including forgetting part of the order - we had to go to another company for our wooden blinds which were supposed to be installed at the same...
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Appeal Home Shading
Appeal Shading
13 years ago
Thank you for taking the time to provide your feedback. I am sorry to hear you are unhappy with the service you have received from The Appeal Group.
I appreciate your disappointment in the shutters not being installed prior to the Christmas break. I would like to assure you that we were very committed to fulfilling your order promptly however, despite our very best efforts this was not possible for which we are truly sorry.
The issue relating to the additional blinds was an oversight and therefore we are disappointed that we missed the opportunity to provide you with further products from the Appeal range.
I hope you will have many years of enjoyment from the shutters.
Kind Regards
Tina Rawlings
Appeal Home Shading
0800 975 5757
info@appealshading.com
Disappointing time lag between survey and installation - did not live up to initial indications from estimator or surveyor. As no prior warning, a touch disconcerting that they seemed to use our...
Appeal made shutters to the wrong measurements. Refused to admit their mistake, behaved as though nothing had happened, took another 3 months before replacements arrived so from order in March 2012...
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Appeal Home Shading
Appeal Shading
13 years ago
Thank you for taking the time to provide your feedback, I am really sorry that your experience has not been a good one.
I would like to assure you that we strive to offer all our customers a very high level of service including the accuracy of the work carried our by our representatives. Unfortunately, on this occasion we let you and ourselves down by falling short of our normally high standards.
During the installation process it became apparent that an error had been made with the measurements and steps were taken immediately to rectify this by ordering replacements.
I am delighted to hear that despite the unfortunate error you are able to appreciate the product and trust you will do so for many years to come.
Kind Regards
Tina Rawlings
Appeal Home Shading
0800 975 5757
info@appealshading.com
Representative did not exude confidence but having already had shutters the previous year we really only needed to place a similar order. The man who came to measure and fit was excellent and...
Appeal Shading offers a range of stylish and bespoke electric blinds for windows and the conservatory, window shutters, retractable insect screens and patio awnings to transform your home. Appeal has over 35 years experience of supplying shading products across the UK.
Appeal Shading offers a range of stylish and bespoke electric blinds for windows and the conservatory, window shutters, retractable insect screens and patio awnings to transform your home. Appeal has over 35 years experience of supplying shading products across the UK.