The service we received was appalling , endless delays and when the shutters arrived they didn't fit and had to be remade. After they were eventually fitted there has been no communication at all fro...
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Appeal Home Shading
Appeal Shading
13 years ago
Thank you for taking the time to provide your feedback. I am sorry to hear you are unhappy with the service you have received from The Appeal Group.
Unfortunately, your order for shutters was placed outside of the cut off period for us to be able to guarantee a pre Christmas installation. The shutters were ready for delivery the first week of the New Year and fitted promptly the following week, therefore the shutters were fitted within 10 weeks from the survey, including the Christmas period shut down.
I would like to assure you that we strive to offer all our customers a very high level of service including the accuracy of the work carried our by our representatives. Unfortunately, on this occasion we fell short of our normally high standards for which I sincerely apologise.
I am pleased that despite the delay in the installation you are happy with your shutters and trust you will have many years of enjoyment from them.
Kind Regards
Tina Rawlings
Appeal Home Shading
0800 975 5757
info@appealshading.com
產品評價
交易日期: 16/10/2011
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Feefo 驗證
13 years ago
Service from beginning to end could not be faulted.
Appeal Shading offers a range of stylish and bespoke electric blinds for windows and the conservatory, window shutters, retractable insect screens and patio awnings to transform your home. Appeal has over 35 years experience of supplying shading products across the UK.
Appeal Shading offers a range of stylish and bespoke electric blinds for windows and the conservatory, window shutters, retractable insect screens and patio awnings to transform your home. Appeal has over 35 years experience of supplying shading products across the UK.