Amazing call handler brilliantly efficient and supportive to my needs
Mya/Mia the lady who took our booking was incredibly patient and kind and helpful. I have a condition that causes anxiety and I struggle to retain information but I felt my hand was held throughout...
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可信賴顧客
Feefo 驗證
5 years ago
Using the website is fairly intuitive and simple. The only.problem I have is, as a pass holder I thought I got discount but there was nowhere to enter information. Also for prebooking tickets with...
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MC
Mrs Colgate
Feefo 驗證
5 years ago
Mrs Colgate說了有關 Alton Towers Holidays:
Really friendly and helpful customer services guy on phone
The guy on the phone explained everything really simply and was very knowledgeable. He also saw we didn’t have our merlin pass discount added (which I thought we did) and therefore allowed us to get...
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可信賴顧客
Feefo 驗證
5 years ago
Upcoming Trip
Site easy to use but doesn't really give enough explanation as to what the rooms are like and as to what you get with your stay.
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MS
Mr Sluman
Feefo 驗證
Plymouth
5 years ago
Mr Sluman說了有關 Alton Towers Holidays:
Had trouble with website, so booked by phone absolutely brilliant. Very helpful and informative
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可信賴顧客
Feefo 驗證
5 years ago
Very helpful.
Quick and easy. Very good. Thanks.
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MB
Mrs Butler
Feefo 驗證
5 years ago
Mrs Butler說了有關 Alton Towers Holidays:
I am still awaiting a response from over a week ago regarding my outstanding balance on 2 vouchers. I have not had any response?
Please can someone help me?
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MJ
Mrs Jeffery
Feefo 驗證
5 years ago
Mrs Jeffery說了有關 Alton Towers Holidays:
Easy done on line no blips
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MO
Miss Obrien
Feefo 驗證
5 years ago
Miss Obrien說了有關 Alton Towers Holidays:
Unfair pricing
The customer service agent I spoke to was helpful. However, the booking was a nightmare for us online. We were booking at the same time as friends so we could go together. Both booking the character...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
