The website was very easy to navigate through and booking was simple. A little more information would’ve been helpful in relation to timings and access to certain extras to assist in planning for a...
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可信賴顧客
Feefo 驗證
5 years ago
Easy as Pie
Always easy to use and find options. I have used it a few times now and have found it good.
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可信賴顧客
Feefo 驗證
5 years ago
Apple Pay transaction unreliable
I attempted an Apple Pay transaction a number of times but it’s kept declining saying there was a fault at your end. I wanted the dairy milt suite but by the time I collected my wallet and paid via a...
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MB
Mrs Brown
Feefo 驗證
5 years ago
Mrs Brown說了有關 Alton Towers Holidays:
Easy and straight forward process from start to finish . Would definitely recommend and already planning our return trip.
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JA
Jay
Feefo 驗證
5 years ago
Jay說了有關 Alton Towers Holidays:
Simple and quick.
Easy to find what we were looking for. It was clear we needed to select days for the water park and theme park tickets. Link to book breakfast was clearly in the confirmation. Great user experience.
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可信賴顧客
Feefo 驗證
5 years ago
Wonderful help as always
Had to book over the phone as I am bringing my disabled brother with me, helped with booking the right place to stay, caters tickets and advised on fun and good places to eat! Amazing!
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MA
Mrs Atkinson
Feefo 驗證
Hinckley
5 years ago
Mrs Atkinson說了有關 Alton Towers Holidays:
Very easy to book fun packed family weekend
This is the first time I have booked with Alton Towers and found it really easy to book a full weekend with the family including the waterpark, crazygolf and theme park all on different days all in...
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MJ
Mrs Jones
Feefo 驗證
5 years ago
Mrs Jones說了有關 Alton Towers Holidays:
Helpful, friendly staff at the end of the phone
I needed to reschedule our break and the girl I dealt with was incredibly helpful and lovely. She informed me of each step of the process and in a lovely friendly, clear and polite way. She made it a...
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可信賴顧客
Feefo 驗證
5 years ago
Extremely helpful and kind
The staff were extremely friendly and kind and very helpful even when I wasn’t very happy.
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可信賴顧客
Feefo 驗證
5 years ago
Website didn't work. Called instead
I could.not book online due to a technical error which continued for 24 hours so I called and had amazing service and was dealt with very quickly
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
