booking a weekend away at splash landings with my family
I have rarely used a more unfrendly website. It was difficult to navigate and even more difficult to find what I wanted.
Customer Care
Alton Towers Holidays
10 years ago
Hello,
Thank you for leaving us your feedback, I do apologise for the problems you had with our website, we are always looking at ways to improve our service and I have passed your feedback onto our web team.
Kind Regards
Rachel
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Trusted Customer
Feefo 驗證
Scotland
10 years ago
Trusted Customer說了有關 Alton Towers Holidays:
Easy peasy
Simple, no stupid form filling or doubling info. Sorted!
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Trusted Customer
Feefo 驗證
10 years ago
Trusted Customer說了有關 Alton Towers Holidays:
Booking with merl in pass
Easy booking hotel but if you have an extra guest without a merlin pass it's not as easy to get a ticket for them Thorpe park is easier still **** alton towers website little harder to use
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可信賴顧客
Feefo 驗證
10 years ago
Trying to book a birthday celebration for my son's 21st, I found the web site difficult to navigate and find the relevant information. I called reservation line and the young lady made it all simple....
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Trusted Customer
Feefo 驗證
Surrey
10 years ago
Trusted Customer說了有關 Alton Towers Holidays:
Booking experience
Good booking experience although was promised some fast track passes for galactica still haven't received
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可信賴顧客
Feefo 驗證
10 years ago
Pirate weekend booking
Helpful on the phone website easy to use
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Trusted Customer
Feefo 驗證
Southampton
10 years ago
Trusted Customer說了有關 Alton Towers Holidays:
Website issue
First booking made January. Thought I had the best price for booking early, only to see a further reduction in Feb. As I had cancellation cover, I cancelled the initial booking and tried online to...
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可信賴顧客
Feefo 驗證
10 years ago
Birthday Treat at Alton Towers Waterpark
Easy to use service. Would be good to see prices for the treehouse too. Find it difficult to find accommodation for family of 5 so at least you showed what we could have.
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可信賴顧客
Feefo 驗證
10 years ago
Excellent customer service
Excellent customer service and very efficient staff who handled our booking very well especially as we were booking several tickets to be used on different dates during our stay (which has been a...
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Trusted Customer
Feefo 驗證
Wiltshire
10 years ago
Trusted Customer說了有關 Alton Towers Holidays:
Very easy to use pleasant experience
Would recommend
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
