Their online booking service is absolutely terrible, they were offering 30% off breaks if booked in February. The prices were the same throughout the week, but when the weekend came the prices went...
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Trusted Customer
Feefo 驗證
Stotfold
10 years ago
Trusted Customer說了有關 Alton Towers Holidays:
Very helpful
Very helpful
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可信賴顧客
Feefo 驗證
10 years ago
The only difficulty was getting to the final booking page once we chose the hotel. Had problem on mobile/tablet and laptop. Apart from that....great.
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Trusted Customer
Feefo 驗證
Derbyshire
10 years ago
Trusted Customer說了有關 Alton Towers Holidays:
Clear wording easy to follow
Straight forward easy to follow.
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Trusted Customer
Feefo 驗證
10 years ago
Trusted Customer說了有關 Alton Towers Holidays:
Fantastic service
Great service, Host was as accommodating as possible, despite a few odd requests. Chatted about other things whilst we were waiting for the system to process a few things.
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Trusted Customer
Feefo 驗證
Hove
10 years ago
Trusted Customer說了有關 Alton Towers Holidays:
The lady I spoke to was very friendly and helpful
Excellent
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可信賴顧客
Feefo 驗證
10 years ago
Easy online booking
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Trusted Customer
Feefo 驗證
Rochdale
10 years ago
Trusted Customer說了有關 Alton Towers Holidays:
Staff were helpful but I was not happy that you have to ring different numbers for queries. For example to get info about the hotel is a different number to get info about the theme park etc.
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可信賴顧客
Feefo 驗證
10 years ago
OK but time consuming if flexible on dates.
No option to be flexible on dates so you have to put in every date you could stay and refresh. There is often a significant difference in price/accommodation and it would be helpful if the process...
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可信賴顧客
Feefo 驗證
10 years ago
Payment issues
Had problems paying dropped me back then said already paid
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
