Amazing customer support,brilliant staff and feel valued
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TC
Trusted Customer
9 years ago
Trusted Customer說了有關 Allianz Musical Insurance:
Average service by Allianz Musical Insurance
It was a little difficult to understand the person I was speaking to.
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TC
Trusted Customer
9 years ago
Trusted Customer說了有關 Allianz Musical Insurance:
Simple, cost effective instrument insurance.
Very simple, and easy process to sort out the insurance. Including the need to adjust the cover. Excellent customer service.
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TC
Trusted Customer
9 years ago
Trusted Customer說了有關 Allianz Musical Insurance:
Confusion over renewal.
Ok but can't understand why my direct debits were stopped last April without me knowing about it. I ve letter stating payments would automatically continue. It is a good job I didn't have to put in...
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Clarice
Allianz Musical Insurance
9 years ago
Thanks for taking the time to provide feedback on your renewal.
We're terribly sorry to hear about your issue and apologise for the inconvenience caused. I understand that your problem was resolved efficiently by our customer service team, however I've asked for this to be looked into to ensure this does not happen again.
Many thanks, Clarice
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可信賴顧客
9 years ago
Excellent service by Allianz Musical Insurance
Great service. Simple, fast!
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可信賴顧客
9 years ago
no contact from this company, fingers crossed DD will be taken on time.
Have purchased cover by DD, unable to access the docs as my PC. will not open the doc page.
Clarice
Allianz Musical Insurance
9 years ago
Thanks for taking the time to provide feedback on your purchase. We're terribly sorry to hear that you have been unable to access your eDocs. I've asked for this to be looked into promptly so I hope you receive your documents as soon as possible. If you have further problems please get in touch with us on 0330 100 9903 and we'll be able to instantly help you out with your policy over the phone. Thanks, Clarice
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可信賴顧客
9 years ago
Excellent service by Allianz Musical Insurance
good service and very nice people to talk with,most helpful.
We're terribly sorry to hear about your issue and apologise for the inconvenience caused. I understand that your problem was resolved efficiently by our customer service team, however I've asked for this to be looked into to ensure this does not happen again.
Many thanks,
Clarice