We would have liked documents through the post as stated
The keyboard is brilliant but we wanted the documents sending to us as stated during ordering. We didn't receive them but got quite a few emails asking us to activate something. This wasn't specified...
閱讀更多
0
分享
TC
Trusted Customer
Rossendale, lancs
8 years ago
Trusted Customer說了有關 Allianz Musical Insurance:
Efficient service
Had a bit of hiccup with paperwork not going through online properly. But guy on the phone very helpful, polite and no problem getting it sorted out.
0
分享
TC
Trusted Customer
8 years ago
Trusted Customer說了有關 Allianz Musical Insurance:
Good value straight forward insurance
Really easy, straight forward and good value
0
分享
可信賴顧客
8 years ago
Good quality, easy
It was quickish and easy to get the policy bought
0
分享
可信賴顧客
8 years ago
Fine easy to use
0
分享
TC
Trusted Customer
8 years ago
Trusted Customer說了有關 Allianz Musical Insurance:
Poor communication from insurer
I received email about registering the insurance with no link to follow and no clear explanation what it was about.
Now I don't know if I have valid insurance or if I'm missing a benefit I could have...
閱讀更多
Clarice
Allianz Musical Insurance
8 years ago
Hi James, we're sorry you experienced this technical error. If you haven't already, we recommend calling our customer service team on 0330 100 9903 available Monday - Friday 9am -5.30pm, who will be able to sort this out for you and ensure you receive the correct documentation. I would be more than happy to investigate this further for you if you would like to send the email in question to clarice.goff@allianz.co.uk. Please do accept our apologies for the inconvenience this problem has caused you and let me know if I can help in any way. Thank you for insuring your instruments and equipment with us. Best wishes, Clarice @ Allianz Musical Insurance
0
分享
TC
Trusted Customer
8 years ago
Trusted Customer說了有關 Allianz Musical Insurance:
Easy to use. No messing about.
0
分享
TC
Trusted Customer
8 years ago
Trusted Customer說了有關 Allianz Musical Insurance:
A1 Polite Efficient Service
Excellent efficient service with polite communication and no complications!
Will definitely continue to use Allianz.
0
分享
TC
Trusted Customer
8 years ago
Trusted Customer說了有關 Allianz Musical Insurance:
Very swift & always helpful!
0
分享
可信賴顧客
8 years ago
Efficient service
Very efficient service. good options offered and value for price.
Our clarinets can now rely on a safe insurance.
