Customer service was fantastic, constant communication regarding delivery times and alternatives. Very quick responses to all emails- would highly recommend.
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可信賴顧客
16 days ago
交易日期: 11/06/2025
Company was advertising and taking money for an item that they were unable to supply. Full refund given, but why pretend to sell an item that you do not have?!
Hey,
Apologies for the inconvenience caused to you but we have mentioned products details in our product page so people can check the details before purchasing. We will make sure to add more details so it wont happen again.
Thanks for the feedback. We always believe in improving customer experience. We will get this check and make sure it wont happen again.
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可信賴顧客
4 months ago
交易日期: 03/02/2025
Delivery time too long for medical items
Tom Alpha
AHP Medical Supplies Ltd
4 months ago
Hey, Apologies for the inconvenience caused to you. We don't want to give this experience to our customer. We will get this checked and make sure this never happens again.
Regards
Hey, Apologies for the inconvenience caused to you. We don't want to give this experience to our customer. We will get this checked and make sure this never happens again.