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Access Insurance評論

顯示全部2,436則評論

可信賴顧客

8 years ago

Friendly, personal and professional service. Good email communication and a good sector knowledge.

Customer

8 years ago

Customer說了有關 Access Insurance:

Friendly and helpful advice.

The advisor was very friendly and helpful, and clear about what the policy covered. I would recommend.

可信賴顧客

8 years ago

Helpful & Competitive

Offered helpful advice and competitive offer. Saved over £400 on renewal and beat 4 other quotes easily. Will return for quotes in future years and happy to recommend to other Village Halls.

Customer

Llandrindod Wells

8 years ago

Customer說了有關 Access Insurance:

We are fully satisfied with the service provided.

We have found Access Insurance to provide excellent service and are completely satisfied with the way that we have been dealt with. We have used them and an earlier company that is now part of...

Customer

Hailsham

8 years ago

Customer說了有關 Access Insurance:

Professional, Friendly, Competitive and Exemplary Service.

At a time when many organisations say they provide a personal and professional service, Access Insurance Services really do deliver. Ben Starling was extremely professional and took our request and...

Customer

8 years ago

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Customer說了有關 Access Insurance:

Good, Honest, Fair Quote

Excellent, good customer service from start to finish.

Customer

8 years ago

Customer說了有關 Access Insurance:

Professional and verbally communicative.

They were highly professional, personable and did precisely what they said they were going to do. In this day of instant contact Access certainly knew how to communicate by listening,talking and...

Customer

8 years ago

Customer說了有關 Access Insurance:

Needed to be more attentive friendly too friendly

Didn’t listen well

Simon

Access Insurance

8 years ago

I am sorry to hear this as it is extremely rare for us to receive negative feedback! It is important for us to learn and I will arrange a full audit of the calls to ensure you have received the correct advice.

Many thanks

Simon Hickman

CEO

James Hill

Access Insurance

8 years ago

Thank you for your feedback.

We are sorry you are not completely satisfied with the service we have provided. One of our core aims is to provide each client with a professional, friendly service during the period we act as their insurance advisor. Our approach to working with clients is one of the reasons why many of our clients choose to appoint us as their broker.

I have reviewed all of the correspondence you have had with us while setting up this policy. With the exception of an administrative error relating to your organisation’s description - which was quickly rectified – I cannot see where we have been inattentive. All correspondence and queries have been dealt with quickly and professionally. Where requests couldn’t be met, an explanation and alternative solution have been provided.

If you wish to discuss anything further or have any queries please feel free to contact Ravi Mulji (Broking Team Leader) on 020 8651 7420.

Kind regards

James Hill

Marketing & Communications Manager

可信賴顧客

8 years ago

Excellent service

Following my initial enquiry I received a phone call from the Adviser Alex Stevens who was able to ask pertinent questions to ascertain exactly what type of cover our community group required. He...

Customer

Wrestlingworth

8 years ago

Customer說了有關 Access Insurance:

Very knowledgeable, provided sound advice at a very reasonable cost

Very helpful and also provided some much needed advice and guidance to our small charity. Kenneth Asafori was incredibly helpful (and provided some templates) and patient. Got better cover for much...