Insurance, built for purpose. We are Chartered Insurance Brokers to charities, churches and community organisations.
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過去一年 則評價
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CU
Customer
Irthlingborough
7 years ago
Customer說了有關 Access Insurance:
Please listen to what I have to say and respond appropriately.
You can start by appreciating the conditions under which a Trustee like myself operates. I have to have things correct and in writing. I still have not received the policy documentation for the...
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James Hill
Access Insurance
7 years ago
Thank you for providing us with this feedback.
We fully understand as a trustee it's imperative the contracts you enter into, including insurance policies, have all the correct information on them. Please accept our apologies as on this occasion we haven't delivered to our usual high standards.
Upon review it appears that our error and an error on the part of the insurer led to several issues with your documentation. One of our Broking Team Leaders (Justin Temple) reviewed your case this morning, obtained correct documentation from your insurer and emailed this to you directly.
We will review and put in place procedures to ensure this issue doesn't occur again.
Should you have any further queries please contact Justin directly on 020 8651 7420.
Kind regards
James Hill
Head of Marketing
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CU
Customer
Bedford
7 years ago
Customer說了有關 Access Insurance:
They actually listened!!
Very good. Responsive to emails, and listened to details of requests and requirements - and ours are quite odd for a church!
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CU
Customer
7 years ago
Customer說了有關 Access Insurance:
Good service.
Good! Timely. Helpful advise.
Had to amend an item on the form which had been discussed but otherwise sound.
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可信賴顧客
7 years ago
Access Insurance provided a professional response to our online enquiry and succeeded in securing a competitive renewal quotation. Paperwork was provided in a timely manner and all queries dealt...
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CU
Customer
7 years ago
Customer說了有關 Access Insurance:
Professional, helpful and knowledgeable
Russell was extremely helpful, professional and it appeared as if nothing was too much. He did an excellent job and I would certainly recommend him and access insurance to others
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CU
Customer
7 years ago
Customer說了有關 Access Insurance:
Excellent service
They listened to our needs and understood the type of community organisation that we are.
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可信賴顧客
7 years ago
Very pleased with Access Insurance
The broker stayed in contact, answered all my queries, got back to me quickly and generally gave a very good service. The cost was just about half of that charged by our previous insurer for the same...
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CU
Customer
Minehead
7 years ago
Customer說了有關 Access Insurance:
Excellent service
Their representative listened to our needs, found a good alternative to our existing insurance, was efficient and friendly throughout
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可信賴顧客
7 years ago
Very good information and service
They actually listened to what I said, unlike some other insurance companies and answered questions clearly. I would certainly recommend them.
We are award winning charity insurance brokers providing insurance services to all Third Sector organisations. As Chartered Insurance Brokers, we offer professional and competitive services from a range of leading charity and not for profit insurers.
We are award winning charity insurance brokers providing insurance services to all Third Sector organisations. As Chartered Insurance Brokers, we offer professional and competitive services from a range of leading charity and not for profit insurers.