Insurance, built for purpose. We are Chartered Insurance Brokers to charities, churches and community organisations.
服務
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過去一年 則評價
顯示全部2,445則評論
RC
Railway Children
Feefo 驗證
6 years ago
Railway Children說了有關 Access Insurance:
Easy and cost effective
Friendly but professional staff. So easy to arrange
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GT
Go Teach
Feefo 驗證
6 years ago
Go Teach說了有關 Access Insurance:
excellent service from start to finish
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FG
Friends of Llwynfedw Gardens
Feefo 驗證
Cardiff
6 years ago
Friends of Llwynfedw Gardens說了有關 Access Insurance:
Access went the extra mile and nothing was too much trouble.
We kept changing what we wanted and the amounts. Nothing was too much trouble for them and they were unfailingly helpful through to the successful conclusion of a better deal for less than we were...
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0
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PU
Potters House Uxbridge
Feefo 驗證
6 years ago
Potters House Uxbridge說了有關 Access Insurance:
Excellent
Excellent service
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NC
North Kensington Law Centre
Feefo 驗證
6 years ago
North Kensington Law Centre說了有關 Access Insurance:
Excellent service
The service was excellent. Russell was very responsive and professional and sorted out a really attractive quote really quickly.
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SH
Sheffield Association for Spina Bifida and Hydrocephalus
Feefo 驗證
Sheffield
6 years ago
Sheffield Association for Spina Bifida and Hydrocephalus說了有關 Access Insurance:
Would reccomend very personable service
Very helpful with personalizing our insurance to suit our needs
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可信賴顧客
Feefo 驗證
6 years ago
Fast and efficient
Quick and easy to deal with.
Tailored a policy for our needs at a highly competitive price. Well done
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可信賴顧客
Feefo 驗證
6 years ago
good service
Good service
0
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可信賴顧客
Feefo 驗證
6 years ago
Hopeless. Awful
Awful, I spoke to them 8 weeks prior to our renewal being due. They said they would need to find another insurer because our existing one didnt supply the cover we needed. After 3 weeks I hadnt heard...
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James Hill
Access Insurance
6 years ago
Thanks for your feedback.
Please accept my sincere apologies. It sounds like we have let you down when you really needed our support.
I've started an internal investigation to establish what happened and why we failed to meet our usual high standards. This will take a few days.
I will come back to you with a full explanation and proposed solution.
Please contact me directly should you have any further questions in the meantime.
Kind regards
James
James Hill
Head of Marketing
james.hill@accessinsurance.co.uk
James Hill
Access Insurance
6 years ago
Following a full investigation my colleague Matt Newberry, Head of Client Management, has contacted you to arrange a call, which I understand is all booked in. Matt will provide an explanation of what's happened and what we'd like to provide as way of an apology. Please contact me should you have any questions in the meantime.
Kind regards
James
James Hill
Head of Marketing
james.hill@accessinsurance.co.uk
可信賴顧客
6 years ago
Happy to say that Access were great at investigating my complaint promptly and have been prompt and full in their explanation and apology.
We are award winning charity insurance brokers providing insurance services to all Third Sector organisations. As Chartered Insurance Brokers, we offer professional and competitive services from a range of leading charity and not for profit insurers.
We are award winning charity insurance brokers providing insurance services to all Third Sector organisations. As Chartered Insurance Brokers, we offer professional and competitive services from a range of leading charity and not for profit insurers.