Insurance, built for purpose. We are Chartered Insurance Brokers to charities, churches and community organisations.
服務
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過去一年 則評價
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可信賴顧客
Feefo 驗證
4 months ago
Good service
Very professional and good communication. They took time to listen to the needs of our community group and ensured that we had the correct policy to meet those needs.
Steven Hopkins
Access Insurance
4 months ago
Thanks for leaving this excellent review!
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TC
The Friends of St Marys Church Chilham
Feefo 驗證
GBR
4 months ago
The Friends of St Marys Church Chilham說了有關 Access Insurance:
Would recommend
Relatively easy to talk to someone on the 'phone. Queries resolved and premium less than previous year.Would recommend
Steven Hopkins
Access Insurance
4 months ago
Thank you for providing a review of your experience of working with us, here on Feefo - it's greatly appreciated!
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可信賴顧客
Feefo 驗證
4 months ago
Good service but some advice a little awry
The brokerage of our insurance cover seemed thorough and complete. We were also happy with the price quoted. However asking us to get a permission letter for the local authority to litter pick when...
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Steven Hopkins
Access Insurance
4 months ago
Thank you for your review and for your kind comments about the service and the cover arranged. We are pleased that the policy and pricing met your expectations. It was also nice to talk to you to clarify your point on the letter.
We also really appreciate you raising that. Although a formal letter is not a requirement of the policy, insurers do expect groups to have the landowner’s permission and to risk assess the areas where activities take place. This is good practice rather than a compulsory document, and we apologise that our adviser’s wording caused confusion. We will highlight this in our next team meeting.
We were glad to have the opportunity to speak with you. Thank you again for your feedback. It helps us improve our service and we are always here if you need any further support.
可信賴顧客
4 months ago
Thank you for contacting us to discuss our feedback. Sourcing the letter was challenging but now we were in receipt of this letter we value having in within our files. Thank you for your further advice today which we will look to implement. Thank you. It feels like partnership working now which we appreciate.
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可信賴顧客
Feefo 驗證
4 months ago
Good company to deal with.
Always get good service, and staff are friendly, receive excellent service, helpful, and courteous.
Steven Hopkins
Access Insurance
4 months ago
Thanks for writing a review on Feefo - it's greatly appreciated!
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可信賴顧客
Feefo 驗證
4 months ago
Helpful, knowledgeable, spent time listening and answering our questions. Very good service.
Steven Hopkins
Access Insurance
4 months ago
Thanks for rating us on Feefo - I'm pleased you found our bespoke service helpful and staff knowledgeable.
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TA
The PSP Association
Feefo 驗證
GBR
4 months ago
The PSP Association說了有關 Access Insurance:
Very supportive
very helpful and professional service
Steven Hopkins
Access Insurance
4 months ago
Glad we were able to help - thanks for working with Access.
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CF
Chadderton Together (Foxdenton 2025)
Feefo 驗證
GBR
4 months ago
Chadderton Together (Foxdenton 2025)說了有關 Access Insurance:
Very helpful suport
Provided very professional advice and information to ensure that the insurance that was recommended met our needs.
Steven Hopkins
Access Insurance
4 months ago
Thank you for taking the time to give us this excellent review - it's much appreciated!
Isla was a joy to deal with. From the moment she phoned me to finalising the deal. Very knowledgeable and professional, not pushy in any way and extremely friendly. In a time where many companies...
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Steven Hopkins
Access Insurance
4 months ago
Thank you for taking the time to write this excellent review and for your kind words which will be passed on to Isla.
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可信賴顧客
Feefo 驗證
4 months ago
Hard working staff will eventually get you what you asked for.
I have problem in insuring a propertyy registered in a charity's name. Access had helped me in finding a company agreeing to insure it. Though the premium went through the roof.
Steven Hopkins
Access Insurance
4 months ago
Glad we can support you - thanks for writing this review.
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可信賴顧客
Feefo 驗證
4 months ago
Rhodes Minnis Village Hall
Daniel very professional and service overall lived up to expectations.
Access has handled our insurance in the past and was keen to win it back.
Steven Hopkins
Access Insurance
4 months ago
I am glad we were able to support you and get the right cover for your needs. Thanks for reviewing us!
We are award winning charity insurance brokers providing insurance services to all Third Sector organisations. As Chartered Insurance Brokers, we offer professional and competitive services from a range of leading charity and not for profit insurers.
We are award winning charity insurance brokers providing insurance services to all Third Sector organisations. As Chartered Insurance Brokers, we offer professional and competitive services from a range of leading charity and not for profit insurers.