Althoough you couldn't provide the luggage straps as soon as we ordered, we had a phone call from you to say their was a delay. We did appreciate this, and have now received them OK> Thank you.
I feel I was badly misled by the shop brochure which implied that if I ordered online I would receive free postage. This was not the case and when I contacted the shop regarding this I received a...
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RNLIshop
RNLI Shop
16 years ago
Please accept my apologies for the misunderstanding on your order. We did investigate the complaint and agree that the statement used on some catalogues was misleading. It should have said 'if you take up this offer and order online'. We have rectified this mistake going forward and I will authorise your refund today. Our supporters feedback and continued support are very important to us and we do investigate every query thoroughly.
RNLI Shop
產品評價
交易日期: 14/04/2010
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Feefo 驗證
16 years ago
good range and excellent qaulity
產品評價
交易日期: 18/04/2010
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可信賴顧客
Feefo 驗證
16 years ago
Very useful and I have had Christmas cards from there for many years.
We are the RNLI: the charity that saves lives at sea. Every day of every year, people of all backgrounds get into danger in the water. It’s a problem that we’re here to tackle.
We are the RNLI: the charity that saves lives at sea. Every day of every year, people of all backgrounds get into danger in the water. It’s a problem that we’re here to tackle.