My only problem was that the website told me I had qualified for free delivery and then charged me for delivery. When I contacted them they told me that the amount was calculated pre VAT, and that...
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Direct Workwear
Direct Workwear
15 years ago
Thank you for providing valuble feedback. After our original phone call we removed the box from our website that said you qualified for free delivery, as it did not take into account the VAT. I have checked your account, and a credit was done on the 15th Nov for the carriage. It does not appear to have gone back onto your card though. I will contact you today to arrange this.
