Ticket for account charges but no contact or resolution yet in over 1 month
Initial contact on 13.9.17 was good, contacted evoice regarding an account charges error & being double charged for 3 separate accounts. However since then, I'm utterly disappointed by the lack of...
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Customer Support
eVoice
8 years ago
Hi Peter,
Thanks for taking the time to provide us with this feedback. We’re really sorry that your original enquiry has been mishandled, and you are yet to receive a satisfactory response from our team. We have escalated your support ticket with the management team and you can expect to hear from us within the next 24 hours.
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TC
Trusted Customer
经 Feefo 确认
8 years ago
Trusted Customer 就 eVoice 说了什么:
its great
excellent
1
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受信赖的顾客
经 Feefo 确认
8 years ago
Good service
0
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TC
Trusted Customer
经 Feefo 确认
8 years ago
Trusted Customer 就 eVoice 说了什么:
Great
Good service and good quality of calls. Customer service is great just sometimes hard to get through but they do call back
0
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受信赖的顾客
经 Feefo 确认
8 years ago
So easy
Very easy to set up no hassle
1
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受信赖的顾客
经 Feefo 确认
8 years ago
Havnt used it much yet.
0
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受信赖的顾客
经 Feefo 确认
8 years ago
Great Service
Quick & responsive
0
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受信赖的顾客
经 Feefo 确认
8 years ago
Easy!
Very easy set up
0
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受信赖的顾客
经 Feefo 确认
8 years ago
Excellent service
No troubles been a great experience
0
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TC
Trusted Customer
经 Feefo 确认
8 years ago
Trusted Customer 就 eVoice 说了什么:
Other then that it has been trouble free
I am struggling to get a voice mail connected to business hours only. Nobody wants to help me.
Customer Support
eVoice
8 years ago
Hi Dan,
Thank you for sharing your experience. We apologize for any inconvenience caused, your feedback is really important to us and we continually look for ways to enhance our customer’s experiences. Your feedback has been passed onto the relevant team and will be looked into ASAP. Thanks again!
