I live in Canada where the order was shipped to. Unfortunately YAWN does not negotiate the customs fees on their end (which is always significantly cheaper). This means the customs broker can charge...
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Imogen
Yawn
7 years ago
Hi Marcey, thank you for your feedback and for flagging this issue. A huge apology for the inconvenience. As a young brand, we really appreciate you alerting us of the issue and we'll be researching it further to avoid happening again for future customers.
Our Managing Director Alice, will be contacting you directly today to discuss further and help resolve any further queries.
As with all our customers, we encourage you to get in contact with us directly should problems like this occur to see if we can help at the time. Should you have any more information you'd like to share please do feel free to email us at support@loveyawn.com.
Best wishes,
Imogen
Efficient service.
Well packed and presented.
Fabric really lovely.
Pleased with the nightshirt.....good ones are hard to find......wish there was more choice.Usually wear pyjamas but about to have a...
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Imogen
Yawn
7 years ago
Hi Jean, thanks ever so much for your kind feedback. We're thrilled to hear that the nightshirt is a hit and hope all goes well with the op. Love Team Yawn x
Quiet nights and lazy mornings deserve perfect nightwear. In an increasingly busy world, Yawn make special, warm-hearted nightwear devoted to relaxation. Unique, hand-drawn prints on super-soft, luxury fabrics, all designed by our team in London.
Quiet nights and lazy mornings deserve perfect nightwear. In an increasingly busy world, Yawn make special, warm-hearted nightwear devoted to relaxation. Unique, hand-drawn prints on super-soft, luxury fabrics, all designed by our team in London.
