Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Post Office Shop 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

TC

Trusted Customer

经 Feefo 确认

8 years ago

Trusted Customer 就 Post Office Shop 说了什么:

They are fast, respectful, and kept me updated with my pack journey

产品评价

购买日期：15/03/2018

0

受信赖的顾客

经 Feefo 确认

8 years ago

Excellent. Quick service with a great price.

产品评价

购买日期：12/03/2018

0

TC

Trusted Customer

经 Feefo 确认

8 years ago

Trusted Customer 就 Post Office Shop 说了什么:

I lost track of when the goods would be delivered no info

Sarah J

Post Office Shop

8 years ago

Good Morning,

Thank you for your feedback. Please accept my apologies that you were not able to track your order.

Unfortunately, with our standard 3-5 working day Royal Mail delivery service we are not able to offer tracking on this due to the type of delivery it is. We are only able to offer tracking with our next working day delivery service as this is a signed for service by a courier.

Kind Regards,

Sarah

Post Office Shop Customer Care Team

产品评价

购买日期：12/03/2018

0

受信赖的顾客

经 Feefo 确认

8 years ago

Better packaging, better service

Sarah J

Post Office Shop

8 years ago

Good Morning,

Thank you for your feedback. Please accept my apologies that you were unhappy with the packaging and service that you received.

Would you please be able to provide more information in regards to this and I will pass on your feedback to the relevant department to see if we can resolve this for you.

Kind Regards,

Sarah

Post Office Shop Customer Care Team

购买日期：12/03/2018

0

受信赖的顾客

经 Feefo 确认

8 years ago

Rapid and prompt fulfilment or order. Cartridges at a good price and not easily found at other outlets.

产品评价

购买日期：12/03/2018

0

受信赖的顾客

经 Feefo 确认

8 years ago

Missing Items

The price was very competitive. Unfortunately, some of the items ordered were missing and I’m still waiting for a response to my query

购买日期：16/03/2018

0

受信赖的顾客

经 Feefo 确认

8 years ago

Excellent service - didn’t have to wait dealt it’s very quickly and pleasantl as usual. So glad to have that Post Office near me.

产品评价

购买日期：15/03/2018

0

受信赖的顾客

经 Feefo 确认

8 years ago

Prompt and efficient delivery of my order.

产品评价

购买日期：16/03/2018

0

TC

Trusted Customer

经 Feefo 确认

8 years ago

Trusted Customer 就 Post Office Shop 说了什么:

Great experience!

Easy to order and pay. Great service throughout, I would recommend the Post Office to all.

产品评价

购买日期：16/03/2018

0

TC

Trusted Customer

经 Feefo 确认

8 years ago

Trusted Customer 就 Post Office Shop 说了什么:

Quick & efficient service as always.

产品评价

购买日期：13/03/2018

0

Post Office Shop 点评

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Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？