Post Office Shop 点评

Thank you for your feedback. Please accept my apologies that you did not receive part of your order.

I have passed on your query to another member of our customer service team and they will be reaching out to you as soon as possible regarding this.

Kind Regards,

Sarah

Post Office Shop Customer Care Team

Thank you for your feedback. Please accept my apologies that you did not receive your order.

Our courier experienced an unexpected delay which resulted in your order not being delivered next working day as promised. I apologise that this has happened to you and that we were unable to fulfill during the timeframe. I can confirm that a refund has been processed for you today on credit note 2505729.

Kind Regards,

Sarah

Post Office Shop Customer Care Team

Thank you for your feedback.

Unfortunately, I believe that you may have confused us with the Post Office website. We are the online shop of Post Office and are not connected with the main site itself. You have been sent a request for feedback here due to purchasing items on the Post Office Shop recently.

I apologise for any confusion this may have caused.

Kind Regards,

Sarah

Post Office Shop Customer Care Team

Thank you for your feedback.

Please accept our sincere apologies, whilst we always endeavour to provide to keep our customers informed with the details of their order sometimes issues may occur when order is dispatched meaning the delivery can be split and part of the order delayed.

Kind Regards,

Sarah

Post Office Shop Customer Care Team